Home hub 4000 "SIP ALG"

[Deadeye21]

On the Home hub 4000 under advanced there is a toggle for SIP ALG. What does it do and should it be on or off.

Thank you.

[BellNick]

Hi @OJ 
Yes, if you put "192.168.2.1" into a web-browser, it will bring up your modem GUI. 

[WelshTerrier]

Good Day & Welcome @OJ 

The GUI (Graphical User Interface) is a secure, built-in website that allows you to manage your modem's settings through a web browser.

Your modem is only accessible if you’re currently on your home network. The administrator password is used to access the modem’s settings. When prompted, enter the administrator password.

To access your Bell modem, (GUI) :

1. Open your web browser and visit bell.ca/mymodem or enter 192.168.2.1 in the address bar.
2. Click on Modem login
3. Enter the administrator password.
4. Select > Login
5. To access the SIP ALG setting: Select >  Advanced Tools and Settings, and you will see the SIP ALG setting under the Networking section.

Unless you’ve changed it, here’s how you can find the default password depending on your modem:

• Giga Hub 2.0/Giga Hub/Home Hub 4000 : Press the up/down arrows on the front of the modem until "Modem Management" is selected and press OK.
• Home Hub 3000 : Use the serial number located on the sticker on the back of the modem.

If you wish to change your modem administrator password, you can do so:

1. Select > Modem preferences.
2. Type the current admin password in the Current password field.
3. Type a new password in the New password field.
4. Type the new password once more in the Confirm password field.
5. Click Save.

Let the Community know if you have any more questions.

Take care.

[Vanadiel]

First 2 slides show you how to get to the modem GUI: slides. 

[BigD]

I'm having discussion with Voip.ms support for VOiP problem and today I ran a test from my computer to a server to simulate a VoIP phone call and it do few test along assessment, for some reason it tell me even if SIP ALG is off inside BELL GIGA modem that interference was detected SIP ALG rewrite？ 

[Vanadiel]

Are you using equipment before the Bell modem, or is your computer directly connected to the Bell modem?

[OJ]

Yes that is correct. When I checked, it was off and I was still getting calls that I couldn't hear them and they couldn't hear me. I going to try another phone service. Any recomendations?

[OJ]

There isn't anything before the the modem and I access the modem through a network.

[BigD]

computer directly to Bell Modem.

[BigD]

You may want to try VOIP.ms or try to test VOIP via this link.

VoIP Network Assessment Test | MyConnection Server

[dks]

An excellent suggestion. If you look for a server in the test, use New York or Chicago, as there are no Canadian servers listed.