How to link account in MyBell / Consolidate into One Bill

[kimberleydawn61]

Can I add my new satellite service to my bell mobility account? If so how? Thanks 

[WelshTerrier]

Yes, you certainly can. All you need to do is take both of your bills and set them up under one account in MyBell.

All of the accounts must be listed under the same MyBell account in order for you to have them included in one bill.

If you wish to setup one bill you will need to link these accounts to your MyBell account.

To do so, open any web browser & Login to your MyBell account.

Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:

How to add another account to MyBell

Follow these steps for each of the services you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location in MyBell with one bill. You will also be able set up method of payment, auto-billing payment, look at your history, account information, etc.

Enjoy!

Take care.

[Bonny]

I recently got home internet with bell, however there was a complication with my order and they needed to redo it. When I sign into the bell account I only see mobility as a service. 

However I still get email about my home internet and it works. 

Just got an email today that I need to pay my bill, but I click the link, it auto signs me in to my mobility account and I can't see a bill. This has happened before, and I'm fairly sure I have two accounts with one email setup, making the second account inaccessible. 

There seems to be no way to email bell so I am posting here. 

[WelshTerrier]

Good Day & Welcome @Bonny 

All of your accounts must be listed under the same MyBell account in order for you to have them included in one bill.

If you wish to setup one bill you will need to link these accounts to your MyBell account.

To do so, open any web browser & Login to your MyBell account.

Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:

How to add another account to MyBell

Follow these steps for each of the services you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location in MyBell with one bill. You will also be able set up method of payment, auto-billing payment, look at your history, account information, etc.

Take care.

[Fumkeymumkey]

I just had Bell Fibe 1.5 installed at my house. Everything is working great. However, when I log into the My Bell app, no bills or services are listed and I can't seem to add an account. Am I missing something?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question. We need for you to tell us more in order for us to answer your question.

How are you trying to access your MyBell account? Have you set up a MyBell account? Are trying to access your account by way of a mobile device, tablet or a computer?

You cannot download the MyBell mobile app directly onto a computer. You can access your account online through a web browser. MyBell Web Login

 You mentioned that Bell Fibe 1.5 was just installed. Have you checked to see if it has been added to your MyBell account?

Do you have more than one Bell service? E.g. TV, Internet, Home phone, mobility, etc. If so, are they separately billed? Are they on the same MyBell account? If unsure, login to your MyBell web account and reconfirm that all of your Bell services are listed on the opening page.

If you wish to add all of your services to the same MyBell  account, you will need to link each of these services to the same  MyBell account.

To do so, open any web browser & Login to your MyBell account.

Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:

How to add another account to MyBell

Follow these steps for each of the services you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location using One Bill. You will also be able set up method of payment, auto billing payment, look at your history, account information, etc.

After you have linked all of your services to the same MyBell account, you will now be able to access all of your Bell services using the MyBell app. You will be able to view and manage all of your Bell services that are now linked to your MyBell account. You will use the same Login: Username and Password credentials to access your MyBell account and the MyBell app.

If you are still encountering issues after following my earlier instructions, then you will need to contact Bell Customer Services at: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device

Let us know if we can be of further assistance.

Take care.

[Fumkeymumkey]

Thank you. I was able to get it working. 

[WelshTerrier]

Hey @Fumkeymumkey 

Thank you reaching out and letting us know. We are more than glad to have been of assistance.

Take care and enjoy the holiday weekend!