Number Transfer - How long does it take?

[on2java]

How long does it take when you start the number transfer process?.

[BellAntonie · Accepted solution]

Hey there @on2java , 

Welcome to the Community and thanks for your post. 

We have a great support article on Bell.ca that will help you; Check out I have questions about phone number portability and transferring my number to Bellto learn more. 

Let the Community know if you have more questions.

[Cathy0]

I received a new phone with a temp phone number, now I want to change it to be my old phone number, how do i do that?

[WelshTerrier]

I can only assume that both numbers are active mobility numbers. Are you deleting the temporary account? You will need to contact Bell mobility at: 1 800 667-0123 or dial *611 from any Bell mobile device. They will be able to complete this for you. Make sure have both devices readily available when you call them.

[KARh]

Can you transfer without paying a penalty?

[Dek 1]

13 days after bell installation and many phone calls to bell tech support my home phone number has not been transferred. Every time I phone I’m told it will take 24-48 hours.over a week and counting 

[BellPatricia]

Good day @Dek 1,

Welcome to the Bell Community, and thanks for reaching out.

When transferring your home phone number, it can typically take a minimum of two business days to be completed. You can learn a little bit more by checking out the article we posted above, under the Home phone number portability section.

When you called us directly, did the specialist happen to provide you with any details regarding why it is taking some additional time?

Please keep us posted, and let the Community know if you need further assistance.

- Patricia

[Lefty77]

That's what I'm waiting for? We have a temporary number until I cancel my previous provider, which I did today! So do I wait or call Bell again? Everytime I call I get a vague answer!!! Help me out Bell! I cancelled my Cogeco account!!

[BellKris]

Good morning, @Lefty77. Thanks for reaching out.

To complete the process and swap from your temporary number to your personal intended number, you will need to call in and follow up as said by @WelshTerrier.

Please do note that if the port of your number had not been completed before you cancelled your Cogeco account, the port will be unable to be completed and you'll need to get in touch with Cogeco to reopen your account, then begin the port process again.

Please let us know if you have any further questions. Best wishes.

— Kris