Pre-authorized payment delay and bill cycles

[Dave]

I set up automatic bell payment through Tangerine and it says on MyBell that I am late paying it.

❗AI Summary:

When you set up pre-authorized payments, the withdrawal of funds from your bank account or credit card does not happen immediately on the next bill's due date.  It's important to note that it can take one full billing cycle for pre-authorized payments to become active after you first enroll. For this reason, it is recommended to make a manual payment for your first bill after setting up pre-authorized payments to avoid any late fees.

You can review your billing and payment history, including your bill date, due date and any upcoming pre-authorized payment dates, by logging into MyBell.

Key Factors Influencing Pre-Authorized Payment Timing

Billing Cycle: Your bill is issued on the same date each month, and this date is typically determined by when services were first activated. Bell services are billed one month in advance and payment processing times are determined by the type of pre-authorized payment chosen.

Payment Method Processing Time:

• Pre-authorized debit: Withdrawals from a bank account can take up to 18 calendar days to be processed after your bill date.
• Pre-authorized credit card: Payments made with a credit card are typically processed within 7 business days after your bill date.

[WelshTerrier]

If you just set up your Pre-authorized payment, & your current bill was already issued, you will need to make a payment in order to avoid a late payment. All subsequent bill payments will be withdrawn from the Pre-authorized bank or credit card account.

You will be able to see when it is processed & your account is credited with the payment on MyBell. You should also be able to see your method of Payment chosen if you select Pre-authorized payment in One Bill.

I have included the following web chart to assist you.

The processing time that I mention below is approximate. For example:

• Pre-authorized debit: Every month, up to 18 calendar days after the bill date
• Pre-authorized credit card: Every month, up to 7 business days after the bill date

Hopefully I have been able to answer your question.

Take care.

[Rana0]

I set up a pre-authorized payment using my credit card, my bill due date is Feb 29th, when will the payment be withdrawn from my account?  Is it on due date or a week prior or ten days or the day the bill is issued?  there was no explanation on that.

[WelshTerrier]

Bell processes your payment upon receipt. Bell does not process the payment in advance.

Once your payment is received your account is updated immediately. The processing time line they follow depends on the payment method you choose to use. For example, the following is a table of the payment guidelines that presently Bell uses.

Pre-Authorized Debit: - Every month, up to 18 calendar days after the bill date

Pre-Authorized Credit: - Every month, up to 7 business days after the bill date

Thank you for contacting the Bell Community Forum.

Take care.

[jtusor]

Hi. Just signed up for pre-auth on CC. I just received my first bill. Is the payment charged on the day the bill is generated or on billing due date? (I.e. do I need to make my 1st payment manually as the bill is out, or will it be taken out on due date?)

[WelshTerrier]

Bell processes your payment upon receipt. Bell does not process the payment in advance.

If you just signed up for Pre-authorized Credit card payments, then you should make a manual payment to be safe. If you overpay, your account will be credited & any overpayment will be applied to your next monthly bill. Do not adjust your pre-authorized payment.

Once your payment is received your account is updated immediately. The processing time line they follow depends on the payment method you choose to use. For example, the following is a table of the payment guidelines that presently Bell uses.

Pre-Authorized Debit: - Every month, up to 18 calendar days after the bill date

Pre-Authorized Credit: - Every month, up to 7 business days after the bill date

Thank you for contacting the Bell Community Forum.

Take care.

[Budh]

Hi my bell mobile billing is 20 th june and i set pre automatic though credit card and suddenly i check my payment not going on 26 th june and now i pay manually 30 th june all bil and i dont know why my payment late even my credit card not expired my question is now any effect on my credit score or any red flag please help me thx 

[WelshTerrier]

Good Day.

Bell processes your payment upon receipt. Bell does not process the payment in advance.

If you just signed up for Pre-authorized Credit card payments, then you should make a manual payment to be safe. If you overpay, your account will be credited & any overpayment will be applied to your next monthly bill. Do not adjust your pre-authorized payment.

Once your payment is received your account is updated immediately. The processing time line they follow depends on the payment method you choose to use. For example, the following is a table of the payment guidelines that presently Bell uses.

Pre-Authorized Debit: - Every month, up to 18 calendar days after the bill date

Pre-Authorized Credit: - Every month, up to 7 business days after the bill date

The main factors involved in calculating a credit score are:

• Your payment history
• Your used credit vs. your available credit
• The length of your credit history
• Public records
• Number of inquiries into your credit file is a minor factor.

Have you discussed your account with Bell Customer Service & advised them of your manual payment?

Thank you for contacting the Bell Community Forum.

Take care.

[akbardatoo]

I subscribed to bell internet and I started using bell application where I authorized bell for pre authorized payment from my account on due date.

I am surprised to see Bell didnt taken out the payment from my credit card on my first due payment. I paid it manually after due date. I am worried if this will affect my credit score and credit report.

[WelshTerrier]

Good day.

This is a peer-to-peer community web site. As such, we do not have access to your account & billing details. Issues such as missed payments or credit reporting should be discussed with Bell Customer Service. It is best that you call Bell Customer Service - accounts & billing to get a more definitive answer to your question.

If you just signed up for Pre-authorized Credit card payments, then you should make a manual payment for your first payment to be safe. If you overpay, your account will be credited & any overpayment will be applied to your next monthly bill. Do not adjust your pre-authorized payment.

Bell processes your payment upon receipt. Bell does not process the payment in advance.

Once your payment is received your account is updated immediately. The processing time line they follow depends on the payment method you choose to use. For example, the following is a table of the payment guidelines that presently Bell uses.

Pre-Authorized Debit: - Every month, up to 18 calendar days after the bill date

Pre-Authorized Credit: - Every month, up to 7 business days after the bill date

Thank you for contacting the Bell Community Forum.

Take care.

[Dan18]

Set up pre-authorized payment with debit and payment was supposed to go through march 19 and didn’t. Is that normal?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum

When did you set up your pre-authorized bank payments? If you just recently signed up for pre-authorized payments, then you should make a manual payment for your first payment to be safe. If you overpay, your account will be credited & any overpayment will be applied to your next monthly bill. Do not adjust your pre-authorized payment.

Both enrolling and removing the pre-authorization permission has a delay of one billing cycle before coming into effect.

Bell processes your payment upon receipt. Bell does not process the payment in advance.

Once your payment is received your account is updated immediately. The processing timeline they follow depends on the payment method you choose to use. For example, the following is a table of the payment guidelines that presently Bell uses.

Pre-Authorized Debit: - Every month, up to 18 calendar days after the bill date

If you need any further assistance, please let us know on the Bell Community Forum.

Take care.

[Dan18]

I set the account 1 week ago, so i should make a 1 time payment for my first bill?

[WelshTerrier]

Good Day.

Thank you for your question.

Yes, you should make a onetime manual payment to be safe. Both enrolling and removing the pre-authorization permission has a delay of one billing cycle before coming into effect.

Take care.

[Catza]

I just set up preauthorized withdrawals. What date are funds withdrawn?

[WelshTerrier]

Thank you for reaching out. That is a very good question.

The date that the funds are withdrawn is dependent on the method of payment you chose & your billing date.

If you just set up a pre-authorized payment, please make a one-time manual payment if you have an outstanding balance on your current bill to be safe.

Both enrolling and removing the pre-authorization permission has a delay of one billing cycle before coming into effect.

Bell processes your payment upon receipt. Bell does not process the payment in advance.

Once your payment is received your account is updated immediately. The processing timeline they follow depends on the payment method you choose to use. For example, the following is a table of the payment guidelines that presently Bell uses.

How long does it take for my Bell payment to be processed?

Pre-Authorized Debit: - Every month, up to 18 calendar days after the bill date

Pre-Authorized Credit card: - Every month, up to 7 business days after the bill date

I am hoping this has been of assistance in answering your question.

Take care.