Pre-paid Mastercard redemption site not working.

[GermsJr]

I received an email from Bell for my $250 pre-paid Mastercard but the link to the website is not working to redeem the card. 
how do I redeem my card?

[WelshTerrier]

Good Day & Welcome @Dang T 

Thank you for posting your question.

Please go to this weblink: Home - Bell Prepaid Center

• Click on the redemption link you received in your email or enter the redemption code in My Prepaid Center to activate the card.
• You will be directed to the billing address Register to Shop Online page.
• Please enter your personal information and accept agreements to complete the registration.
• If you were not taken to the screen to register your card after activating, navigate to your card details page to locate the option to register your card.

Please follow the instructions provided on this site. Please enter the redemption code exactly as it appears.

• If you continue to experience access issues, please reboot your computer, tablet or device. Try using a different web browser. Clear your cache, cookies & history if the problem persists.

Bell Cardholder Services:  855-209-3934

• Home - Bell Prepaid Center (myprepaidcenter.com)
• Frequently Asked Questions - Bell Prepaid Center (myprepaidcenter.com)

Let the community know if you need any more help.

Take care.

[Dang T]

 i received this email, link didn’t work, i have to typed manually, applied code on prepaidcenter but displayed invalid code, error 1008

[BellPatricia · Accepted solution]

Hey there @Dang T 

Thanks for reaching out to the Bell community.

We are sorry to see that you're having trouble using the Gift card redemption tool! For further assistance We recommend that you contact the prepaid card centre directly. You can learn more, and find their contact info in this FAQ under the section labeled I’m having difficulties using this tool. What should I do?.

Keep the community up to date with how everything is going.

@BellPatricia 

[Emily2]

Hello, as a promotion for getting Bell internet, I was offered a $150 prepaid credit card. The issue that I'm having is the link sent to me via email is either corrupted or broken. I have tried multiple different browsers and devices and have no success in opening it, so I am confident it is an issue with the link itself. 

[WelshTerrier]

Good Day & Welcome @Emily2 

Thank you for reaching out to the Bell community.

You can access the registration page for your pre-paid gift card here: Bell Rewards. To get started you will just need the registration code and your original order number.

For further assistance we recommend that you contact the prepaid card centre directly. You can learn more and find their contact info in this FAQ under the section labeled: I’m having difficulties using this tool. What should I do?

Let the community know if you need any more help.

Take care.