Download and Go / Fibe TV app outside of Canada

[Traveller]

In anticipation some long flights I’m wondering if I can download movies or tv series on my iPad.

[dks]

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@WelshTerrier wrote:

If you're accessing Bell Fibe TV outside of Canada, you will see an error saying “Bell Fibe TV is not available in your area.” Due to TV rights agreements, Bell Fibe TV is currently only available for those with a Canada IP address.

If you do a search on the web, you will find any number of VPN suppliers that suggest that you can watch Fibe TV live with their VPN in other countries. E.g. Mexico, India, etc. Do not hold your breath! You would be better off spending your money on swamp land.

Take care.

---

More than that, I found from personal experience that if you have a non-Canadian IP address using a VPN, Bell won't allow you to access your e-mail and other services. A VPN has uses, but has to be properly configured. And even then it has limitations. 

[Pressman]

Hello,

I am beginner with some experience.  I was able to log in to my Bell account on my I pad and record any program I wanted with a VPN service.  I recorded my programs even the Leaf games in November in Sweeden and watched.  I could not watch live.  Hope this helps!  Bill

[Nurse1960]

I have paid for TSN with my TV package. Can I use it when I’m at a different location?

[BellPatricia]

Hey there @Nurse1960,

Thanks for reaching out to the Bell Community.

Check out our website Fibe TV app and click the View all channels link to see which live and on demand channels you can access with the Fibe TV app at home and on the go.

If you are travelling outside of Canada we recommend using Download and Go. We did post a link in the thread above as well where you can find more information on using the Download and Go feature.

Let the Community know if you have any other questions.

- Patricia 

[JcC1]

What does error 1011 mean?

[BellNick]

Hi there @JcC1 
Thank you for your post and welcome to the Community.
Error 1011 is Content is not available outside of Canada. Some common things that could cause this are:
 

• Using the service outside of Canada
• Using a VPN on your device
• Using a satellite based internet service

If you are attempting to use the service in Canada and receiving this error message, are you able to share some further details so the Community can better assist?
Which television service do you subscribe to?
Where are you seeing this error message (Fibe TV app or on receiver & which model)?

Are you within your home when getting the error message?
What internet service do you subscribe to?

Looking forward to hearing back.

[Pressman]

I tried to watch the Maple Leaf game tonight live but could not, even by paying for VPN.  I pay them $ 200 per month and they will block me.  They will not give you a credit for time away on vacation.  You pay extra for a VPN and wifi service at the resort.  They could!  Are they just too greedy?  That is not what I call service.  Having to pay twice for the same thing is ridiculous.  Enough venting.  

[dks]

Thank you for your comments. NHL games are not available outside of Canada due to licensing restrictions. This is true even with a VPN. Your concern is best directed to the NHL, as they control the broadcast rights to their games. I could suggest that it is the spirit of Harold Ballard at work, but it's the living and not the dead who make the decisions.  

[WelshTerrier]

Good Day.

This is not something that can be resolved on this community forum. Broadcasting rights can vary from country to country. Having a VPN does not give you a guarantee to be able to view the sporting event of your choice.

Local blackout rules for all major sports have been in force since the 1950’s. Blackouts and game television viewing limits for hockey are the rules imposed by the NHL as part of their contract with broadcasters. Your complaint should be directed to the NHL and to the team owners who have ordered the blackouts.

Unfortunately, it is what it is......

Thank you for posting your concern.

Take care. 

[Mino69]

Hi,

I am in USA for the weekend and I would like to watch TV on my phone app. I am getting an error message saying that I cannot do that. Is there a way to resolve this?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Bell Fibe TV content is not available outside of Canada. If you try accessing Bell Fibe TV outside of Canada, you will see an error saying “Bell Fibe TV is not available in your area.”

If you are travelling outside of Canada, we recommend using Download and Go. (You can only download shows while you’re in Canada.)

Please check out the following article

What is Fibe TV app and how do I use it?

Thank you for posting your question.

Take care.

[Bfp77]

Can I use Fibe TV outside of Canada

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Bell Fibe TV content is not available outside of Canada. If you try accessing Bell Fibe TV outside of Canada, you will see an error saying “Bell Fibe TV is not available in your area.”

If you are travelling outside of Canada, you can use Download and Go. With Download and Go, you can use the Fibe TV App to download subscription on-demand shows and movies to your mobile phone or tablet and watch them offline, without being connected to Wi-Fi or a mobile network.

Please note: You can only download shows while you’re in Canada.

Please check out the following article

What is Fibe TV app and how do I use it?

Thank you for posting your question.

Take care.

[Libby3003]

I live in Italy for 6 months of the year and 2 months in Dominican Republic.  I pay for Bell Fibe TV and watch TV using a fire stick and a VPN.  2 days ago it stopped working.  I called Bell and they said it will no longer work outside Canada.  My only other option is to cancel my subscription and go with another server like Directtv.  Why doesn't bell care whether they loose my business or not?

[WelshTerrier · Accepted solution]

Good Day & Welcome.

Thank you for posting your concern.

Bell TV (Fibe, Satellite) access is restricted to Canadian IP addresses. This is due to content licensing agreements and TV rights, which only cover Canada.
This is not something that can be resolved on this community forum.

Broadcasting rights can vary from country to country. Having a VPN does not give you a guarantee to be able to view Fibe TV from outside of Canada.
If you're trying to access Bell Fibe TV outside of Canada, you will see an error saying “Bell Fibe TV is not available in your area.” This is do to TV rights agreements,

Bell Fibe TV is currently only available for those with a Canadian IP address.

If you do a search on the web, you will find any number of VPN suppliers that suggest that you can watch Fibe TV live with their VPN in other countries. E.g. Mexico, India, etc.

Do not hold your breath! You would be better off spending your money on swamp land.

If you are travelling outside of Canada, you can use Download and Go. With Download and Go, you can use the Fibe TV App to download subscription on-demand shows and movies to your mobile phone or tablet and watch them offline, without being connected to Wi-Fi or a mobile network.

Please note: You can only download shows while you’re in Canada.

Please check out the following article:

• What is Fibe TV app and how do I use it?

I wish there was something I could do for you, but there is nothing.

All of us are bound by the same Canadian regulatory rules.

Take care.