Global TV app - Authentication error

[Sweetginger]

I'm trying to activate the Global TV app on my TV. I put in the code and tried to login with the mybell account. It doesn't do anything. Please help.

[FrustratedUser26]

Yes. I was able to log into the app using my sister’s Rogers credentials and my mother’s Bell credentials but unable to login using my own Bell credentials despite having access to the live GlobalTV channel.

[Kel1]

I have done everything listed in these steps with no success. I get the attached message; 

 

[Pancakie]

I am here April 1, 2026. Same problem. I have the “better” package. Can’t access the global tv app. Not authorized. 

[Sharbers]

What was the fix? In the last few weeks was able to log in with my iPad as tv wouldn’t work and today tv streaming still not accepting code on my phone. On iPad now it says not authorized and asks me to call? Very frustrating as I am a bell customer on satellite

[Callieco]

I am also having this problem with both Global & Citytv+. Have removed and installed many times but still not able to access the programs I want yo see.

[Pancakie]

iPad, iPhone, Amazon Fire Stick. 

[Pancakie]

I have done ALL of these things. Still does not work. 

[Missing Global]

Having a similar issue. Everytime we log in, we get this message. 

 

[BellPatricia]

Hi everyone 🙂

Thank you for reaching out to the Bell community.

We're here to help and our teams are currently investigating this matter further. We will provide you with an update as soon as we can.

@BellPatricia 

[Just me]

Just curious if the tech area at Bell will actually finally resolve this glitch, or are we all just going to keep going back-n-forth on this board?

[TEISHAJAMES]

am logging with the code of the TV but nothing is happening 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you @TEISHAJAMES  for posting your question.

I have reconfirmed this morning that there are no apparent issues with signing in to Global TV using the app or using a web browser. I have tested logging in & out of the Global App on an iPhone, iPad, & two different web browsers, Edge & Chrome.

I can only speculate that you have selected the incorrect television service supplier; entering the incorrect website login credentials; or you are not accessing the Sign in screen. There are 3 sections that require information.

1. After installing the Global TV app, you will need to go to the Sign In screen. An activation code will be generated & will be visible.
2. Please read the Sign In instructions.
3. You can choose to activate the Global TV app by either scanning the QR code or by going to the Global TV activation website: Global TV App | Activate Your Device
4. Enter the activation code as shown on Global TV App into the box as shown on your browser activation screen. Select > Continue
5. Select TV provider > Bell.
6. Enter your MyBell username &password.
7. You will now be presented with another screen: "You’ve successfully signed in."
8. The Global TV App will now activate on your TV screen.

Please keep in mind that you have a limited amount of time to enter the activation code generated by the Global TV App onto the Global TV activation site. If the code times out, you will need to start over!

FYI Only. The Global TV App is in the process of changing over and becoming the StackTV App.

• Global TV App is becoming STACKTV App

Enjoy.

Take care.