How to troubleshoot or replace remote

[Snowbusman]

Our remote control does not work. We just had the system rebooted after loosening our channels. Now the Remote problem. Help

[BellPatricia · Accepted solution]

Hey there @Snowbusman 

Welcome to the Bell community, and thank you for reaching out.

Can you share which receiver and remote control you are using? Does it control the receiver and not the TV, or vice versa?

Depending on the symptoms and remote you have, take a look at Programming, fixing or replacing your Bell Fibe TV remote for some troubleshooting tips

Let us know how everything goes,

@BellPatricia