BELL network doesn't appear in list but Wi-Fi extenders do (and they work!)

[MayaNadz]

So explain this one to me.

I have a Giga Hub since a month ago. Had a lot of issues when connecting but was good for a while. 2 days ago, all my devices that were connected directly on the modem (BELLXXX network) disconnected. I just noticed today when checking my Wi-Fi connections to connect that the BELL network no longer appears, but my Wi-Fi extenders (Deco's) appear, I can connect to them and I have internet. How is this even possible when my Deco extenders are connected to the  modem??? I ran a virtual repair but it crashed halfway through and won't let me do it anymore.

[Vanadiel · Accepted solution]

If you go into the Home hub you should be able to see the network SSID's for the modem.

You can use a free scanning tool on your phone to scan, and it should see all networks in range including the modem's.

I use a program called net analyzer on my phone, it's free and does a good job providing an overview of all the wireless signals around you.