Some IOT devices such as cameras, speakers, robot vacuums etc. only have a 2.4 GHz radio receiver. If your Whole Home Hub (HH4000/Giga Hub, HH3000, HH2000) has a single SSID for 2.4 GHz and 5 GHz broadcast, that means your Home Hub is dual broadcast...
Have you been getting spam emails – messages you didn’t sign up for from senders you don’t recognize? Some try to get you to click on a link or open a document that might be a virus. Others are phishing attempts – ways to get your credit card number...
Guard is AI-driven security for devices on your Whole Home Wi-Fi network. Powered by cloud-based real-time protection algorithms and intelligence based on machine learning, Guard neutralizes threats throughout the home. Security features inherently ...
Find and change your Wi-Fi password These days we take the concept of our Wi-Fi password for granted. Whether it was set for us when installed or we set it ourselves long ago, there always comes a time when we need to add another device, allow frien...
You may see or experience any of the following error codes on your Home Hub 1000, Home Hub 2000, Home Hub 3000 or Home Hub 4000/Giga Hub modem; and understanding what a specific error code means can help you diagnose and resolve most issues. Where ...
Your Internet connection is a key part of your online gaming setup and there’s nothing worse than your Wi-Fi lagging at a critical moment. If you think your Internet speed is letting you down, go to bell.ca/speedteston your gaming console and run t...
Freeze or Pause by user profile: Create user profiles for the people who use your Wi-Fi network so you can pause or block Internet access for all a user’s devices at once, rather than one device at a time. Open the Bell Wi-Fi app and log in with M...
Why a device may not always connect to the closest pod You might notice in the Bell Wi-Fi App that devices which are physically closer to a Wi-Fi Pod might connect to the modem or to a different pod. When first connecting to the network, many devices...
The Bell Wi-Fi app allows you to manage and view information regarding your connected devices and their activity right from your fingertips. Here is how to view devices connected to your Wi-Fi network: 1. Open the Bell Wi-Fi app and log in wit...
Running a speed test with the Bell Wi-Fi App calculates the speeds you’re receiving in both directions; from the Internet to your device (download) and from your device to the Internet (upload). The stated speed of your internet plan is between the...
It might sound simple, but checking that your cables are connected properly and rebooting your modem really does fix most issues. If you’ve already tried all that, then our Virtual repair tool is a great way to troubleshoot problems with your Wi-Fi ...
From phones and tablets, to home entertainment and security systems; having a strong and stable Wi-Fi connection across your home can affect a number of devices and how you experience them in different ways. Ensuring you have an optimal Wi-Fi conn...
To change your Bell Internet package and features in the MyBell app follow the steps below: 1. Launch the MyBell app on your device. 2. If you’re connected to the Bell Mobility network, you will be logged in automatically to your Mobility servi...
To view your Bell internet usage using the MyBell app follow these steps: 1. Launch the MyBell app on your device. 2. If youʼre connected to the Bell Mobility network you will be logged in automatically to your Mobility services. If you do not s...
We know how important your internet is for work, school and all the connected devices in your home and business. When your internet goes down, you’ll want to quickly understand why so you can get it up and running as quickly as possible. Is it an ou...
So, your Internet speeds used to be just fine, but aren’t keeping up now that you’re working from home? There are a few reasons why this might be. Firstly, if you’re spending a lot of time on video calls, remember they’re happening in real time and ...
