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BellDRock by • Community Manager
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What devices can I use to watch Crave?

You can watch your favourite shows and movies on Crave, Netflix and Disney+ using almost any device with Internet connectivity. Crave device compatibility depends on your subscription type and Bell Fibe TV equipment. If you have Crave Premium: Bell...

BellDRock by • Community Manager
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  • 2 replies
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Splitting SSID for IOT device configuration

Some IOT devices such as cameras, speakers, robot vacuums etc. only have a 2.4 GHz radio receiver. If your Whole Home Hub (HH4000/Giga Hub, HH3000, HH2000) has a single SSID for 2.4 GHz and 5 GHz broadcast, that means your Home Hub is dual broadcast...

BellDRock by • Community Manager
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  • 49 replies
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Service provider impersonation scam

A fraud scam is targeting customers using phone calls, text or social media messages. These callers pose as representatives of service providers, often gaining trust by citing “recent outages in your area”, “a class action case”, or “research on ser...

BellDRock by • Community Manager
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  • 19 replies
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Are you getting spam? Here’s how to stop it.

Have you been getting spam emails – messages you didn’t sign up for from senders you don’t recognize? Some try to get you to click on a link or open a document that might be a virus. Others are phishing attempts – ways to get your credit card number...

BellDRock by • Community Manager
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  • 4 replies
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Taking steps to protect your online accounts

In today’s highly connected and digital world, we spend a lot of time online interacting with friends and family, shopping, searching for information and being entertained. This hyperconnected world gives us incredible benefits, but it also introduc...

BellDRock by • Community Manager
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  • 0 replies
  • 3 likes

How to use Guard in the Bell Wi-Fi app

Guard is AI-driven security for devices on your Whole Home Wi-Fi network. Powered by cloud-based real-time protection algorithms and intelligence based on machine learning, Guard neutralizes threats throughout the home. Security features inherently ...

BellDRock by • Community Manager
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Activating or setting up an eSIM

If you are bringing an eSIM-compatible phone to Bell, you can choose to activate your Mobility service with an eSIM instead of a physical SIM card. For new customers, activate online or in the MyBell app. For existing customers, log in to MyBell and...

BellDRock by • Community Manager
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What is vishing and why should I care?

Imagine getting a call from someone who sounds exactly like your boss, urgently asking you to transfer money. Would you do it? That’s the power of vishing – and why it’s so dangerous. Cyber criminals are innovative and always looking for new ways t...

BellDRock by • Community Manager
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  • 4 replies
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Do you suspect fraud? What to do next

I am suspicious – what should I do? The good news is you are suspicious and therefore taking a moment to think about what is happening. It is always better to be cautious and think about the situation through a logical lens.  This helps by changing ...

BellDRock by • Community Manager
  • 137459 Views
  • 1 replies
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Find and change your Wi-Fi password

Find and change your Wi-Fi password These days we take the concept of our Wi-Fi password for granted. Whether it was set for us when installed or we set it ourselves long ago, there always comes a time when we need to add another device, allow frien...

BellDRock by • Community Manager
  • 3498 Views
  • 1 replies
  • 2 likes

Suspicious Call Detection

What is suspicious call detection and how does it protect me?   Suspicious call detection uses AI analytics to monitor incoming calls in real time, and it alerts you about potential spam or fraud; allowing you to decide whether to answer incoming cal...

BellDRock by • Community Manager
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  • 15 replies
  • 20 likes

Cell phone service provider scam

There is currently a sophisticated fraud scam taking place where fraudsters are posing as and claiming to be representatives of a service provider.   The fraudsters call potential victims claiming to be from their service provider. They offer a prom...

BellDRock by • Community Manager
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  • 2 replies
  • 5 likes

Ten most common scams

Cyber criminals are innovative and always looking for new ways to scam unsuspecting people.  It’s important to be aware of the most common ways cyber criminals try to scam people and be diligent in protecting ourselves form these tactics.   Most com...

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