Crypto.com app blocked

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JamesT7
Contributor

‎06-12-2024 12:11 AM

I'm not sure why but it seems like my home network is blocking access to the crypto.com app. I reset the router and the phone network settings didn't work. I tried my work wifi and it works, also my mobile data works. I tried using a vpn on my home wifi and the app worked. I'm not sure what to do. Any suggestions?

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JamesT7
Contributor
In response to dks

‎06-12-2024 09:33 AM

the issue seems to have fixed itself. I'm using HH 4000.

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dks
Community All-Star
Community All-Star

‎06-12-2024 09:05 AM

Can you clarify which modem you are using? Is the router you refer to the Giga Hub or your own connected device? 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
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JamesT7
Contributor
In response to dks

‎06-12-2024 09:33 AM

the issue seems to have fixed itself. I'm using HH 4000.

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dks
Community All-Star
Community All-Star
In response to JamesT7

‎06-12-2024 12:11 PM

Thank you. Good to hear all is now well. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
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