Thunderbird installation- add scurity exception

Canada73
Contributor III

I have been using Thunderbird for year and done many new installation. When I try to install it now I get this message on "add security exception"Screenshot (1).jpgScreenshot (2).jpg

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2 helpful replies

Accepted Solutions

Vanadiel
Community All-Star
Community All-Star

According to the picture above you selected "sympatico.ca"

The correct server is " pophm.sympatico.ca"

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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I entered the server manually pophm.sympatico.ca
It still searches for the certificate but does not find one.
I uncheck the certificate and the installation proceeds fine.
The certificate message does not come back.

Thank you



 

 

 

 

 

View reply in original post

4 REPLIES 4

Vanadiel
Community All-Star
Community All-Star

Not sure what you are trying to do, but if setting up POP email the correct server address is pophm.sympatico.ca

Port 995 and SSL is required.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Canada73
Contributor III

When installing Thunderbird now after entering email address and password there is pause for a short period and then it shows all the settings. The only thing i have to choose POP or IMAP   I choose POP

The certificate message comes up  and when i click on "certificate" it show a certificate for  "iheart radio" with 2 dates.  Valid before and Valid after. Ottawa is in the Locality.

 

Vanadiel
Community All-Star
Community All-Star

According to the picture above you selected "sympatico.ca"

The correct server is " pophm.sympatico.ca"

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I entered the server manually pophm.sympatico.ca
It still searches for the certificate but does not find one.
I uncheck the certificate and the installation proceeds fine.
The certificate message does not come back.

Thank you