Can't turn off Voice Mail via MMS

[Crossesfour]

No matter what I try, I cannot turn off voicemailmms. If I text "stop" , my phone will not send the message.

I want to use the normal mailbox, not the MMS service.

[WelshTerrier · Accepted solution]

You can turn off your device’s default voicemail notifications by texting “DISABLE” to 44625.

I have attached the following web link that will explain this relatively new feature:

Voicemail via MMS

Voicemail via MMS | Bell Mobility : What is Voicemail via MMS?

Thank you for reaching out to the Bell Community Forum.

Take care.

[Doog]

How do I get the Voice Mail via MMS to stop? What Bell phone number do I send STOP to via Txt msg? TY

I just want to use normal Voice Mail.

Thanks

[dks]

Thank you for your questions, Yes, you can turn voicemail via MMS off or opt out.

How do I opt out of / in to Voicemail via MMS?

To opt out of Voicemail via MMS, text “STOP” to 44625.

How do I turn off my device’s voicemail notifications?

To be notified of new voicemails only via MMS, you can turn off your device’s default voicemail notifications by texting “DISABLE” to 44625. Please note that if you turn these device notifications off, you will not be notified of new voicemails in any scenario where MMS cannot be delivered. To turn your device’s default voicemail notifications back on, text “ENABLE” to 44625.

You can find more information on this service here. 

https://support.bell.ca/mobility/rate_plans_features/voicemail_via_mms 

[Charlotte4566]

I have the same problem. I spent hours on the phone with Bell Mobility technical staff and they tried multiple things to get rid of it because every time I get one of those mms voicemails I am then prohibited from accessing the person who sent it to me. The problem was solved temporarily, but now it’s back. 

[WelshTerrier]

Good Day.

You can choose to turn Voicemail via MMS off or opt out & stop using it entirely.

To opt out of Voicemail via MMS, text “STOP” to 44625.

To turn your device’s default voicemail notifications back on, text “ENABLE” to 44625.

You can turn off your device’s default voicemail notifications by texting “DISABLE” to 44625.

I have attached the following web link that will explain this feature & hopefully answer any further questions you might have.

Voicemail via MMS

Voicemail via MMS | Bell Mobility : What is Voicemail via MMS?

Thank you for reaching out to the Bell Community Forum.

Take care.

[Charlotte4566]

Same with me. Bell took 4 hours on the phone with me to turn it off, now it’s back. And anyone who sends me a message and Bell converts it to MMS then I cannot contact them again. 
They may refuse to post this reply. Bell doesn’t like the truth. 

[Charlotte4566]

Cannot send messages again. I had Bell fix this at their end by turning off the voice mail to message ‘feature’ that I never requested. I’ve got those annoying voicemails turning into text messages back again. As soon as that starts, the ability to send texts or respond to texts is gone again. Usually takes 4 to 5 hours and multiple people at Bell to fix this.

[Yarg]

I have been trying to turn off the feature voicemail to text or sms or mms. I have sent stop and disable to 44625 repeatedly and I keep getting the message unable to send. So now what do i do. I find this feature annoying because all the Scam calls now leave both voicemail and a text message. 

[WelshTerrier]

Good Day & Welcome.

Can you please provide us with further information and specific details?

1. What is the make and model of your mobile device?
2. Can you confirm that your device iOS / OS and all apps are up to date?
3. Have you completed a full power off of your device?
4. Please check your Phone settings. Go to Settings or Settings App > Phone > Live Voicemail.

If the problem persists, please call Bell Mobility Tech Support at: 1 800 667-0123 or dial *611 from any Bell mobile device.

Voicemail via MMS

Voicemail via MMS | Bell Mobility : What is Voicemail via MMS?

Thank you for reaching out to the Bell Community Forum.

Take care.

[Yarg]

I have a Samsung galaxy S 24 FE model SM-S721W with the 8.0 OS, android version 16. I do not have live voicemail settings that I can find and I reboot my phone generally every week and all apps are always up to date.