Help - my iPhone is showing a city in Quebec not Moncton

MO
Contributor

My iPhone is 1 hour behind as a result. I tried restarting and it didn’t help. 

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1 helpful reply

Accepted Solutions

BellDRock
Community Manager

Hi @MO  and @Casserole 

Some clients may have experienced an incorrect time change on their phone this morning.

The issue is now resolved. If the correct time does not appear, you may need to reboot your phone and/or turn to airplane mode and then back.  We apologize for the inconvenience.

If you don't already, follow us @Bell_Support on Twitter. See the original notice here.

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Casserole
Contributor

My Samsung did the same thing this morning, turned my time back an hour and now I'm late for work, Daylights Savings isnt until next weekend. I has to shut off the automatic date and time update and when I did it said I was in Vancouver (which I am in Toronto) How can I change my phone so it automatically updates the correct date/time for Toronto?

Do a restart and then go to settings/general/date&time: turn off the “set automatically” function and turn it back on. Your time should hopefully be corrected and the right time zone. If that doesn’t work you will need to call Bell - they sent us a signal. My steps are for the iPhone… 

BellDRock
Community Manager

Hi @MO  and @Casserole 

Some clients may have experienced an incorrect time change on their phone this morning.

The issue is now resolved. If the correct time does not appear, you may need to reboot your phone and/or turn to airplane mode and then back.  We apologize for the inconvenience.

If you don't already, follow us @Bell_Support on Twitter. See the original notice here.