Problem with my iphone

Taz
Contributor

In settings, the wu-fi and blue tooth will not turn on. How do i fix this? I have a iPhone 12.

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1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Do you have any signs of physical damage on your device? Is your iPhone 12 IOS up to date? Are all of your apps up to date. If not, then do a complete power down of your device. Power up your device after 30 seconds. Check to see if there is an IOS update. If so, complete this step. Once completed, check for app updates.

Go back in to settings & try to turn on Wi-Fi & Bluetooth. If you can do this great. If not, then you will need to contact Apple tech support: 1-800-263-3394

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Do you have any signs of physical damage on your device? Is your iPhone 12 IOS up to date? Are all of your apps up to date. If not, then do a complete power down of your device. Power up your device after 30 seconds. Check to see if there is an IOS update. If so, complete this step. Once completed, check for app updates.

Go back in to settings & try to turn on Wi-Fi & Bluetooth. If you can do this great. If not, then you will need to contact Apple tech support: 1-800-263-3394

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.