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04-19-2023 10:55 AM - last edited on 05-14-2024 04:12 PM by BellPatricia
I always pay my bill through Scotiabank and Bell always takes a week to credit it, why so long? Is this an English/French problem?
The direct method of payment through a bank does not work on your website FYI
Solved! Go to Solution.
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06-03-2025 06:16 AM - edited 06-03-2025 06:16 AM
Good Day & Welcome to the Bell Community Forum.
@Cassie63 This is a peer-to-peer website. As such, we do not have access to your account & billing records.
Bell must receive your processed payment within 30 days after your due date. How you pay it & & when you pay it are factors that you must consider when paying your bill! Your account is overdue if your bill payment has not been received & credited to your account within 30 days after the billing date on your bill.
Your account is credited when Bell receives the funds from your financial institution. This timeline can vary from 1 - 18 days. The chart I have included in this reply is only a reference point for you to use. It is intended to allow you sufficient time to pay your bill by the due date.
How long does it take for my Bell payment to be processed?
Hopefully this has been of assistance in answering your question.
You should contact Bell Customer Service Accounts & billing at: 1 866 310-BELL (2355) for any further billing & credit bureau related questions.
Take care.
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09-06-2025 10:54 AM - last edited on 09-06-2025 10:56 AM by BellKris
So…. My Bell account says paid and I have a credit…. I received email from bell thanking me for my payment. BUT my bank account is not showing that the amount has been debited. I signed up for auto payment on the Bell site with my bank card so all should be okay. Does anyone know if there is a delay from when Bell puts through the payment to when it shows on your bank account????
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09-10-2025 05:38 PM - last edited on 09-11-2025 08:22 AM by BellDRock
Hello 🙂
I’ve already made the payment, but the app still shows that it hasn’t been paid.
Could you please check and confirm? 🙂
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09-10-2025 07:41 PM - last edited on 09-11-2025 08:22 AM by BellDRock
Good Day & Welcome to the Bell Community Forum.
Thank you for posting your question. This is a peer-to-peer website. As such, we do not have access to your account, billing & payment records.
Depending on how you paid your bill and when you paid it, Bell will process your payment upon receipt from your financial institution and or credit card.
Once Bell receives your payment, it will be posted immediately on MyBell. You will be able check this out further on MyBell by viewing the balance & payment information in the My bill blue section.
If you wish to report a payment to Bell, please contact Customer Service accounts & billing at: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.
Bell Mobility payments
Payments normally take 3-5 business to process when sent via your financial institution or credit card company. This is dependent upon the day of the week, the hour of the day & how you paid your bill. Bell still must receive your payment by the due date.
The processing time line they follow depends on the payment method you choose to use. For example, the following is a table of the payment guidelines that Bell presently uses.
How long does it take for my Bell Mobility payment to be processed?
Take care.
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10-26-2025 01:41 PM - last edited on 10-26-2025 04:33 PM by BellDRock
does anyone have major problems with this carrier. I pay my bills on time but the payment is never shown on the next bill. It’s disgusting frustrating and sickening
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10-26-2025 07:00 PM - edited 10-26-2025 07:19 PM
Good Day & Welcome to the Bell Community Forum.
This is a peer-to-peer website. As such, we do not have access to your account & billing records.
Once Bell receives your payment, it will be posted immediately on MyBell. You will be able check this out further on MyBell by viewing the balance & payment information in the My bill blue section.
Bell must receive your processed payment within 30 days after your due date. How you pay it & & when you pay it are factors that you must consider when paying your bill! Your account is overdue if your bill payment has not been received & credited to your account within 30 days after the billing date on your bill.
Your account is credited when Bell receives the funds from your financial institution. This timeline can vary from 1 - 18 days. The chart I have included in this reply is only a reference point for you to use. It is intended to allow you sufficient time to pay your bill by the due date.
How long does it take for my Bell payment to be processed?
Hopefully this has been of assistance in answering your question.
You should contact Bell Customer Service Accounts & billing at: 1 866 310-BELL (2355) for any further billing & payment related questions.
Take care.
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10-26-2025 08:23 PM
Thanks for your question. This is a standard feature of the Canadian banking system. Bill payments take 3-5 days to reach the biller. It is not a Bell issue, but a banking issue.
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