Insurance question

[Hd]

Im not able to add insurance plan on my new phone i bought

[BellKris · Accepted solution]

Hi there, @Hd. Welcome to the Bell Community.

Smartphone Care must be added when you initially sign onto the agreement with Bell for your new phone. This goes all for channels - online, over the phone, and in-store. If you wish to add it after activating, you must do so within thirty days after activation by visiting a local Bell store and having your phone physically inspected to make sure of there being no damage.

For more info, check out our page on Smartphone Care Warranty Plans

Let us know if you have any further questions.

[MeadowsMama]

Can I add insurance after I receive my phone?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

The best time to enroll in a Smart/Phone Care plan is at time of activation or upgrade. You can also enroll within 30 days of activation or upgrade by visiting any Bell store for a visual inspection of your device. Previously damaged or defective units are not eligible for the program.

Bell Mobility - Smart/Phone Care enhanced warranty plans

Take care.