Is there a way to obtain a copy of my bill by email (I do pre-authorize payment)

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Marc
Contributor

‎08-17-2022 06:28 PM

Is there a way to obtain a copy of my bill by email (I do pre-authorize payment)

I currently have to log in, locate and download the PDF bill.  I would like to streamline the process by having my bill sent directly to me in PDF.

Thanks

Marc

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BellDRock
Community Manager

‎08-19-2022 10:14 AM

Hi @Marc 

For security purposes your full and detailed invoice PDF must be viewed/downloaded through MyBell. 

 

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BellDRock
Community Manager

‎08-19-2022 10:14 AM

Hi @Marc 

For security purposes your full and detailed invoice PDF must be viewed/downloaded through MyBell. 

 

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Marc
Contributor
In response to BellDRock

‎10-02-2022 09:26 AM

It would be great option to have available.  Clearly security has nothing to do with it.  You send bill by mail (not as safe as email) and every other company offer this service.

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User8457
Contributor
In response to BellDRock

‎04-22-2023 05:44 PM

Bell's website takes too long to get bills. 
Can I have my bill emailed to me?

Also the bell chat AI is very bad. When it says an agent is on, it is still in AI mode. It cannot understand simple question like " Can I have my bill emailed to me?" (both AI and fake agent).

 

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