Viewing usage on share plan

Eve
Contributor

How can i see who is texting or calling with the people i share my plan with?

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Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

You can log in to MyBell on the web. > Select  Mobility service > Select View Usage > This will take you to Mobile usage. > Choose the mobile number you wish to view. > The defaults Mobility view is Data. You can choose this or any other category such as Voice, Long distance, text usage. Once you have made a choice, then scroll down choose whatever detail you wish to view. E.g. Daily, 6-month trends, specific details, etc.

You will not be able to see any other detail beyond what is shown in Mobility usage. E.g. You can view text usage, but not who was texted. You will be able to view who was called but not who called if their caller id is not visible. You will be able to view data usage by user, date, etc.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

You can log in to MyBell on the web. > Select  Mobility service > Select View Usage > This will take you to Mobile usage. > Choose the mobile number you wish to view. > The defaults Mobility view is Data. You can choose this or any other category such as Voice, Long distance, text usage. Once you have made a choice, then scroll down choose whatever detail you wish to view. E.g. Daily, 6-month trends, specific details, etc.

You will not be able to see any other detail beyond what is shown in Mobility usage. E.g. You can view text usage, but not who was texted. You will be able to view who was called but not who called if their caller id is not visible. You will be able to view data usage by user, date, etc.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Is there any way I can see the messages that were sent? Or find out the numbers called/ being called when it says unknown?

WelshTerrier
Community All-Star
Community All-Star

There is no method of viewing messages sent other than on the sending & receiving devices. Unknown numbers is just that. The number was not shown for varying reasons. E.g. Caller-ID, etc.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

how do I see the text number

Good Day.

There is no method of viewing the text message number other than on the sending & receiving devices.

You can log in to MyBell on the web. > Select  Mobility service > Select View Usage > This will take you to Mobile usage. > Choose the mobile number you wish to view. > The defaults Mobility view is Data. You can choose this or any other category such as Voice, Long distance, text usage. Once you have made a choice, then scroll down choose whatever detail you wish to view. E.g. Daily, 6-month trends, specific details, etc.

You will not be able to see any other detail beyond what is shown in Mobility usage. E.g. You can view text usage, but not who was texted. You will be able to view who was called but not who called if their caller id is not visible. You will be able to view data usage by user, date, etc.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.