The weather network not local on fibe tv

Smokeyak
Contributor II

 I just switched from Cogeco Cable to bell fibe tv and was surprised the  weather channel in fibe tv is not local as it was on Cogeco? I'm in Sarnia and the weather here is usually quite different to London,   KW and Toronto. A company as large and expensive as Bell should be able to have local  weather. Very disappointed. This would have likely swayed my decision to change providers as its one of the channels I rely on.

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Good Day & Welcome to the Bell Community Forum

This is a peer-to-peer website. As such, we do not have access to your account and equipment records. We would like to assist you but are unable to do so with the limited information that you have provided to us.

Do you live in Southern Ont. or Eastern Ont.? Describe for us exactly what is not working.

The local weather for either location is on Fibe TV channel 505. For example, Channel 505 in Southern Ont. is mapped to Kitchener, Waterloo, London & Toronto. Channel 1505 includes the National weather forecast for all of Canada.

  1. Which Bell TV service do you subscribe to? Fibe TV, Fibe TV App or Satellite TV.
  2. What is the model of the Bell receiver that you are experiencing issues with? VIP7802, ViP5562w, VIP2502, Bell Streamer, etc.
  3. How is your receiver connected to your Bell TV service? Ethernet cable, wireless, etc.
  4. Did you move with Bell from one locality to another locality in Ontario?
  5. Are you using the Fibe TV app?
  6. Have you contacted Bell Fibe TV Tech support, to discuss any of the issues you are experiencing? Bell Fibe TV Tech support: 1 866 797-8686

We need to know more before we can do more to help you.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.