How do I transfer my SIM card to my new device?

[Aptic]

Can someone give me step by step directions on how to transfer my phone number to my new device.  Both devices are Iphones, but my current phone has a physical sim, and the new phone would be eSim.  When I power on the new phone, does it prompt me to transfer my number when I set up the new device?  

If I buy the new device in the store, does Bell do the transfer of my number for me?

[BellAntonie · Accepted solution]

Hey there @Aptic , 

Welcome to the community and thanks for your post. 

Yes, your new iPhone should automatically prompt you to transfer your number when you power it on and place it next to your old phone. Apple calls this feature eSIM Quick Transfer. It easily moves a physical SIM from an old iPhone into an eSIM on a new one.

If you choose to buy your new phone at a physical Bell store, the store agents can absolutely do the transfer for you. They will handle the activation and move your number over before you leave the store.

If you decide to complete a hardware upgrade online via MyBell, it is important to log in your MyBell profile once the device is received and follow the "activate order" prompts to set up your new phone. 

If you purchase the device out right, we invite you to check out How to transfer your Bell Mobility service to a new SIM card or eSIM to learn how to complete the change. 

Let the community know if you have more questions. 

[Aptic]

Just to be clear, if I buy a new unlocked Iphone, I can't transfer my number phone to phone using apples sim transfer, I have to use the My Bell to actually transfer the number during the intial set up process?  

[Bigvee-TO]

< I am a Bell customer and in no way employed by Bell. Just here to help fellow Bell customers >
This is two step process. You first transfer the data from your old phone to the new phone (including the SIM). Your phone number will follow the SIM. But you have to “register “ the device on the Bell network. So once the data transfer is done, you “activate order” on the MyBell account. 

I hope that helps. 
BigVee-TO

[Aptic]

@Bigvee-TO    So if I am at the Apple Store and they transfer my data from my old phone to the new phone as well as convert the physical sim to an eSIM on my new phone, I would then go to the MyBell app and register my new device.   Is that the correct order?  Until I register the new device, does my phone number still work on my old phone.   How long does the registration take to transfer my number to appear on my new phone?  Thanks. 

[Bigvee-TO]

Affirmative on the process order. 
I am assuming you have a cellular service plan in place with Bell. 
I am not sure if the Apple transfer will disable your physical SIM in your old phone or not. If it does, then you will NOT get calls on it. You might get calls on the new phone even without registration yet. If the physical SIM is not, then the Bell system will have two phones with the same service and that may be a problem. 
It will take about half hour before your phone is fully activated in the Network. So be prepared and patient. 

MyBell App - https://m.bell.ca/supportactivateesime

Bigvee-TO