2026 Price Increase

[RobertB]

I have just paid my first bill since returning to Bell. Imagine my surprise when I saw that there will be a rate increase (6$) in February. I am not impressed. If this is how you're going to operate, I may have to reconsider my move back to Bell.

[JACL1H]

This is a pattern of behaviour spanning many years - they start low and hit you with increasing billing amounts

[Pattipooperscooper]

Hello…when I purchased my home in spring 2024, I thought I would need Starlink as I am very rural . It was an initially more expensive option for the setup and for the monthly charge for Starlink. I was happy to discover I could access Bell and my monthly fee would be lower with no hardware costs.

I see that Starlink is now offering free hardware. The cost per month is now less than I will be paying for Bell. After speaking with others users, they have 0 down time and no issues.

I opened my bill today to find an unexpected rate hike. That is 2 increases in less than 2 years.

Are you willing to put the monthly fee back to what it was prior to this most recent increase?

Thanks

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question.

I wish I could assist you in this matter, but I cannot. This is a community forum, a peer-to-peer site. As such, we do not have access to your account or billing records.

Billing questions such as this cannot be handled on this website. A service representative is in a better position to answer your question. I can only suggest that you contact Bell Customer Service to discuss if there any potential savings opportunities being offered at this time to reduce your costs. E.g. Promotions, bundling, etc.

Please call: 1-866-310-BELL (2355)

Pricing change notifications are sent out at least 30 to 90 days in advance. Notices can be seen directly through your MyBell account.

If you wish to see these, then you would need to:

1. Sign into your MyBell account
2. Select "My bills and payments"
3. Select "Past bills"
4. Select the "View" button beside the bill that you would like to see
5. At the top there will be spot that says "Messages for _______" and a (+) sign that you can click to review the important messages.

Take care.

[Rommel]

hello Everyone, 

Have anyone experience experience 2 service charge increase in 1 year? and if you did, did your base monthly plan become more expensive than the advertise base plan in the bell.ca website?

lets say internet plan Gigabit Fibe 3.0 its $145 online regular price with current offering of $25 of per month for 24 months to bring it down to $120/mo

that is the same base price I started my plan, minus my promotional discount, but in less than a year I got 2 price increases making my base price $157 minus the same promotional discount. then I check the website the base price is still $145 for the same plan. I feel ripped off for being a current customer. got 2 price increases in less than a year when the advertised price stayed the same. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question.

I wish I could assist you in this matter, but I cannot. This is a community forum, a peer-to-peer site. As such, we do not have access to your account or billing records. Billing questions such as this cannot be handled on this website. A service representative is in a better position to answer your question.

Bell, along with other major telecommunications providers in Canada, offers promotions to new customers. These promotions act as "loss-leaders" designed to expand market share. The expectation is that these customers will remain after the promotional period. These promotions are generally competitive, limited time offers for new customers having specific terms and conditions attached to them. At the end of the promotion, the price may increase.

 Pricing change notifications are sent out at least 30 to 90 days in advance. Notices can be seen directly through your MyBell account.

If you wish to see these, then you would need to:

1. Sign into your MyBell account
2. Select "My bills and payments"
3. Select "Past bills"
4. Select the "View" button beside the bill that you would like to see
5. At the top there will be spot that says "Messages for _______" and a (+) sign that you can click to review the important messages.

I can only suggest that you contact Bell Customer Service at 1-866-310-BELL (2355) to discuss this further.

Take care.

[Kamo]

I did not receive a message for an increase of the bills 

disappointed 

[dks]

Thank you for your concern. Bell does not send out a separate email announcing a price increase. You will find that information on the left hand side of your Bell bill, in the specific service (internet, mobility, phone, Fibe TV) 60 days prior to any increase. For March 2026, look at your December 2025 bill. Each change is announced there. 

[Ihavenone]

No one cares that Bell sends out a notice of price increases 30-90 days before.  We care that we are getting constant increases when really we shouldn’t be.  Bell seemingly does not care for long term customers. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your concern.

I wish I could assist you in this matter, but I cannot. This is a community forum, a peer-to-peer site. As such, we do not have access to your account or billing records.

Billing questions such as this cannot be handled on this website. A service representative is in a better position to assist you.

I can only suggest that you contact Bell Customer Service to discuss if there any potential savings opportunities being offered at this time to reduce your costs. E.g. Promotions, bundling, etc.

Please call: 1-866-310-BELL (2355)

Take care.

[dks]

Thank you for your comment. Our relationship as customers with Bell is governed by a legal contract, the Terms of Service. All Bell customers, of all Bell services, sign that agreement, agreeing to the terms. It is written in clear, straightforward language. That is where the terms of notice of fee changes are outlined as well as our ability to refuse those changes. 

[Ihavenone]

I’m aware all Bell customers sign agreements.  Just because you construct these does not mean you value your customers hence the constant price hikes.  Instead of spitting out this talking point, why don’t you have meetings and think tanks about what your company can do to keep your customers happy and to retain their business.  Yes we all have choices and we can just choose to take our business dollars elsewhere…you don’t own all the fibre lines in this town so you can’t monopolize everything anymore.

[Ihavenone]

I don’t recall asking anyone to answer a billing question.  My statement remains Bell is always raising prices and they do not care about customer retention.  That is a statement of fact not a request to check billing.

[dks]

Thank you for your comment. To be clear, Community All-Stars such as myself are all volunteers. We receive no compensation, benefits or preferences from Bell. We do not work for Bell. I have never been a Bell employee.

I understand your anger but can only acknowledge it and offer suggestions for clarity. The forum has no connection with Bell's accounts and billing and can't affect those matters directly. I apologize if my suggestions were not helpful.

Indeed, you are right. We all have options. For clarity, in many communities there is no other fibre provider than Bell. The two communities where I live and where I work are in that position. In one, Bell is the only fibre provider. There are a few resellers around the same price point and other internet access technologies. In the other community, Bell does not offer fibre at all but another provider does. You are correct. These are the choices we all make. 

[WelshTerrier]

Good Day.

Thank you for your feedback and gracious reply.

I do not work for Bell. I am only one of many members in this forum trying to help other community members by answering questions, ideas and solutions. I'm here to help by sharing my knowledge and experience. 

I agree with you, we all have choices. You can choose to contact Bell Customer Service to discuss if there any potential savings opportunities being offered at this time to reduce your costs or you can decide not to call Bell.

• E.g. Promotions, bundling, etc.

Should you wish to call Bell Customer Service, I have included their contact number: 1-866-310-BELL (2355)

Take care.

[Carnival]

Why does bell not inform us when they increase our rate