2026 Price Increase

[RobertB]

I have just paid my first bill since returning to Bell. Imagine my surprise when I saw that there will be a rate increase (6$) in February. I am not impressed. If this is how you're going to operate, I may have to reconsider my move back to Bell.

[BellAntonie · Accepted solution]

Hey there @RobertB ,

Welcome to the community and thanks for your post.

Pricing change notifications are sent out at least 30 to 90 days in advance. Notices can be seen directly through your MyBell profile - To see these you would need to:

1. Sign into your MyBell account
2. Select "My bills and payments"
3. Select "Past bills"
4. Select the "View" button beside the bill that you would like to see
5. At the top there will be spot that says "Messages for _______" and a (+) sign that you can click to review the important messages.

Additionally, should you receive paper bills, the notice will be at the top of each service under the billing details (if applicable).

If you have any further questions, please let the Community know. Best wishes.

[Aptic]

As a customer you have choices.  If you are not satisified with the product and pricing, cancel services and / or choose another provider.  I gave up trying to get help on this board and have since cancelled services.  We all have choices.

[SK17]

As a returning customer with promising the price during the time of sale and just after paying first bill on account come to know that from next bill it is betrayal to the customer and customer’s expectations. Selling product at some price after few days changing prices fir the same services on a name of investment literally doesn’t mean anything. Company for its expansion pressuring the customer for paying, after getting so much charge for the minimal services. If it is compared to the neighborhood country. I hope regulating bodies like CCTS and CRTC should step in to stop such betrayals with customers. As private companies made their own policies increase the rates right after the first bill.

[Lateda]

Absolutely unbelievable, there’s seriously 0 need of any RATE increases in anything especially this. I’m so disappointed and disgusted 

30-90 days notice…. Still includes a rate increase .. just saying regardless of the notice 

[Dodobrid]

Amen! I can’t seem to get any stability with my bills. Every month Bell adds $6-7$ to my bill. It’s super frustrating and this was never negotiated with the initial service agreed to. 

[Kenneth]

This is the main reason I left Bell many years ago but just returned and was promised that this will not happen cause Bell don't increase price within the contract 😕 I'm very disappointed that happened to you 😔

[Paul L]

I signed on a year ago with the expressly stated guarantee that my rates will not go up. That was definitely not the case. I swear, they just raise prices till the user says they are changing service providers. 

[Ghopper]

My mobility bill went up by 6 or 7 dollars. Is this a mistake?

[Timber]

• Don’t we all, they have no rights for a increase in rates when they have unstable services 

[WelshTerrier]

Good Day & Welcome

Thanks for posting question. It is somewhat difficult for me to answer your question with the limited information you have provided. This is a peer-to-peer website. As such, we do not have access to your account & billing records.

Pricing change notifications are sent out at least 30 to 90 days in advance. Notices can be seen directly through your MyBell account.

 If you wish to see these, then you would need to:

1. Sign into your MyBell account
2. Select "My bills and payments"
3. Select "Past bills"
4. Select the "View" button beside the bill that you would like to see
5. At the top there will be spot that says "Messages for _______" and a (+) sign that you can click to review the important messages.

Additionally, should you receive paper bills, the notice will be at the top of each service under the billing details (if applicable).

Should you have any further questions, please let the Community know.

Take care.

[BeaBen]

I was recently given an increase in my internet speed. I did not request this but was told it was free. Now my monthly bill has increased 6.00 dollars a month. Not really free , as my semi annual bell fee increase took care of that. This  regular fee  increase  is annoying as I am always told this is to help bell give the most up to date and improved service possible. The thing is I never see any improvement in my service. Even the supposed speed increase doesn't seem to make a difference. I have been with bell a long time,  but all of this is beginning to wear thin. Too thin, how do I return my equipment when I change providers and cancel ?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

I wish I could assist you in this matter, but I cannot. This is a community forum, a peer-to-peer site. As such, we do not have access to your account or billing records.

Pricing change notifications are sent out at least 30 to 90 days in advance. Notices can be seen directly through your MyBell account.

If you still wish to cancel your services, you will need to contact Bell Customer Service and provide them with a final date in order to cancel your Bell Internet, TV & Home phone services. Please do so before you return your rental equipment.

To return your equipment, you'll need either the order number from your confirmation email or your Internet or TV account number, which you can find on a recent bill or in MyBell.

Please refer to the instructions that I have included in this return equipment guide weblink. You will need either the cancellation order number or the account number for the service you are cancelling. For example, if you are cancelling your Internet & returning your modem, your Internet account number is a: (b1 number) e.g.: b1xxxxxx .(This can be found on the main page of your MyBell account > My Services > Internet. Your account number is listed below: Internet)

Bell Cancelling any Bell service - Equipment return

I have also included this weblink that will walk you through the steps for service & equipment cancellation & repair returns. Once again, if your return is related to your internet service, you will need your Internet account number is a: (b1 number) e.g.: b1xxxxxx . (This can be found on the main page of your MyBell account > My Services > Internet. Your account number is listed below: Internet)

Returning Bell equipment, including mobile devices, receivers, Wi-Fi pods and modems.

To cancel your Bell your home services, please contact Bell at: 1 866 310-BELL (2355) . 

Let us know if you require any further assistance.

Take care.

[dks]

Thank you for your question. While I can not comment on your specific account details, I can say that the increase of the speed of your internet profile is unrelated to your monthly bill increase. The two are separate matters.

I encourage you to review your earlier bills from Bell, especially November and December 2025. In the detailed billing for your internet service you will see an announcement in the left side of the page of a rate increase for your internet service. This was applied to your account on your March bill. Again, the increase in your bill and your profile speed increase are unrelated and unconnected. 

[Nancy H]

Hello Robert  

I have to say as well, I have been a Bell customer for many, many years and in the last year my services for Internet, TV, phone bundle (I don't even have a phone) have gone up from $138.00 to now this month $160.45.  They force you to bundle in order to save money.  It's so ridiculous.  I have the TV Good package and so many horrendous channels no one views and so many channels that were included, now removed.  Cogeco is looking good again.