"Last" button on my Harmony 650 remote stopped working for infrared input

[tuxking2000]

I have seen some improvements with the "new" firmware for the VIP 7802 PVR since my initials rants about how bad it was.  However in the latest update the "last" button on my Harmony 650 remote stopped working.  I have reprogrammed it, even by teaching it the infrared code directly from the Arris remote again, to no avail.  I see the light change on the PVR so the signal is being received.  The Arris remote always ends up being paired via Bluetooth and the "last" button works as expected when in Bluetooth mode.  It looks like the "last" button is only broken for infrared input.  If anyone from Bell is reading, please fix the "last" infrared input to the VIP 7802.

[tuxking2000]

Since my previous message I found out that the Fast Forward and Reverse do not work infrared either.

[BellPatricia · Accepted solution]

Good day @tuxking2000 

Thank you for reaching out to the Bell community 🙂

Our teams are aware of the issue, and they’re working on an update to fix the buttons that aren’t functioning in IR mode. We’ll keep you informed as soon as we have more details.

@BellPatricia  

[MarkH]

What is the update since your post of March 4??

[tuxking2000]

None so far.  I have to keep my Bell remote in Bluetooth mode out with my Harmony 650.

[LA5]

Me too. I thought my Harmony is dying 

[Ramsfan99]

Last channel option on my fibe remote not working