Bell Home Phone menu language

[residential]

Hello I am new to Bell and my home phone menu is in French, how can I change it to English.  This for smart touch services like *72 for call forwarding.  Thanks

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

To change your language settings from French to English for Bell Home Phone Call Answer, please refer to the instructions that are included in the section: Customizing Call Answer settings > Change your language settings.

I have included the weblink below and the steps to make this change as well.

Call Answer on my Bell Home phone

Change your language settings

1. Log in to MyBell.
2. In the Home phone service page, click Access Voicemail manager.
3. Click Edit in the Language settings.
4. Set up your mailbox and guest language.
5. Click Save changes.

If more convenient, on your home phone, you can also:

1. Dial *98.
2. Enter your current password.
3. Respond to the voice prompts by pressing 4, 2, 8.
4. Press 1 to change to French or to English.
5. Press #.

Take care.

[residential]

Thanks but I was not referring to call answer.

[WelshTerrier]

Good Day.

Thank you for your reply.

My apologies for misinterpreting your question. Please provide us with the complete details of what it is you would like us to assist you in changing from French to English.

Are you referring to the language settings that are displayed on your home phone device? E.g.  Panasonic, VTech, etc.

To change the language on your phone, you will need to navigate to the: Settings menu through the specific feature's menu for your model of phone. For example, on a Panasonic landline phone, use the on-screen menu buttons to scroll down to Initial settings & select. Scroll down to "Language" option & select and change.

Panasonic - Manuals

Shop VTech Phones by Feature - VTech® Cordless Phones

Let us know if you require further assistance.

Take care.

[residential]

So for example if I use *72 for call forwarding, the menu speaks in French "Veuillez entrer le numéro de destination..."

If I do *69 last call return the menu says "le dernier numéro..."

I would like this menu to be in English, someone mentioned if I change the voicemail settings to English using *98 it resolves the issue but that did not work.

[BellNick]

Hi @residential 
Thank you for your post and welcome to the Community.
This language change is something that would need to be done on our end. We'd like to take a closer look and have sent you a private message.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[WelshTerrier · Accepted solution]

Good Day.

Thank you for the additional information & your clarification.

A moderator will reach out to you for further details in a private message. Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

Take care.

[residential · Accepted solution]

Thanks for the reply, if Bell needs to do it in the backend I will simply call customer care  in that case.

Kind Regards