Call waiting - No Flash or Beep indicator

Biglou
Contributor II

Phone no longer flashes when there is a message nor does the dial tone beep

1 18 3,680
18 REPLIES 18

The problem is with Call Waiting, not Call Answer.  Turned off Call Answer (*93)  yet Call Waiting did not activate and the call was sent to Call answer.   

Hi there @Coco-Laila 

Welcome to the Bell Community.

I would like to look into this for you and have reached out via private message. Please check your Messages within your profile avatar in the top right corner.

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@BellPatricia 

I have turned message waiting notifications on for my home phone, but there is no quick beep to indicate there is a message waiting

Good Day.

This feature may need to be reset by Bell Customer Service tech support.

Please have a look at the following suggestions before calling Bell tech support.

Are there any error messages on your modem?

The make & model of your Corded / Cordless phone with answering machine?

  1. Check your phone’s user manual to see if there is an option to turn this feature on / off.
  2. Have you tried unplugging all of your home phone devices from the power source?
  3. Have you visited the phone manufacturer's support web page?
  4. Have you looked at or tried to do any trouble shooting?
  5. Have you used the Virtual repair tool? It can detect Internet, Fibe TV & Home phone issues. Please see the included web link below.
  6. You should also contact Bell Customer Service Home phone tech support.

Bell Virtual repair tool

Home phone: troubleshooting tools, virtual repair tool and support (bell.ca)

To reach Bell, please call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Call Answer on my Bell Home phone

Let us know if you require further assistance.

Take care.

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