3rd Party Router not listed as a connected device on HH4000

[TenderNugget]

I'm trying to expose the HH4000 on DMZ, connect a TPLink router to LAN1 and then enable port-forwarding on the TPLink. I tried to do port-forwarding on the HH4000 but I never got it to work. I followed some tutorials online and got the TPLink to connect properly - there's a connection via ethernet + wifi to the TPLink router and I'm able to connect to it. For some reason, though, the HH4000 doesn't list the TPLink as a device and I can't get the port to open even though it's forwarded on the TPLink. I have a feeling I'm not understanding the flow of things or maybe I'm doing something wrong? Thanks!

[BellPatricia · Accepted solution]

Hey there @TenderNugget.

Thanks for your post and welcome to the Bell Community 🙂

It sounds to us like you have everything configured properly on your router. 

Your TP Link is already configured to handle a PPPoE session, so there is a PPPoE session straight from the TP Link to the Bell core network. There is no double NAT, and the TP Link does not have an IP address from the HH4000 via DHCP - this is the reason why the TP Link does not show up at all on the HH4000.

Let the Community know if you have any other questions.
- Patricia