- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-22-2024 09:06 PM - last edited on 04-23-2024 07:39 AM by BellDRock
I attempted to change the password for my bell email. I was able to do this but now when I log on, I am unable to send or receive emails. Also emails that were in my inbox are gone. Thanks for any help.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-25-2024 04:14 PM
Hello BellNick. I was trying to access my email on my phone as well as my laptop. I am using the Gmail app. I ended up calling Bell and found out that I had the forwarding email box checked in my settings. I unchecked it and all is well. Thank you for reaching out to me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2024 07:33 AM
Good Day.
Let us start from the beginning You attempted to change your password for your Bell webmail email account.
How did you go about this? This is your starting point for changing your password:
- Login to your MYBell account with any web browser.
- Select My Profile.
- Service profiles.
- Select Internet.
- Select Manage your Bell email addresses & select edit.
- You email address will be in view on your screen.
- Select Change password. Save your changes.
Once you have completed your password change. Login to your Bell webmail email account with any browser to test your password. If you are also using an email client such as Outlook, Apple Mail, Google Mail, etc,, you will need to reset your password in the applications as well.
If you are auto-saving passwords on you computer or devices you will need to update your old password to the new password & delete the old one.
I have included a web link that will walk you through the process to reset your email password
How to reset my Bell email password
Thank you for contacting the Bell Community Forum.
Take care.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2024 08:34 AM
Thank you for your reply but I have been able to change my password and I am able to log into my account. I played around last night and I am now able to send an email. I am just unable to receive any. Thank you again
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-25-2024 12:42 PM
Hi there @BryonC
Thank you for your post and welcome to the Community.
Are you able to share how you are accessing your email and which device(s) you use to access it?
Looking forward to hearing back.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-25-2024 04:14 PM
Hello BellNick. I was trying to access my email on my phone as well as my laptop. I am using the Gmail app. I ended up calling Bell and found out that I had the forwarding email box checked in my settings. I unchecked it and all is well. Thank you for reaching out to me.
