Can't access specific website

[Rogatien]

I manage a small WordPress website. Earlier today I connected to the site and everything seemed fine, but then suddenly I couldn't do anything with it.

I disconnected from the site and then found I could not access it at all--not even as a visitor to the site.

The problem extends to the several computers on my WiFi network, but I have checked with the hosting provider and a couple of other people outside my network, and they see the site just fine.

I bounded the router (HH300) and that didn't help.

In fact, I can see it too, from my phone, when I turn off WiFi.

Anyone got any ideas about what may be happening and how I might proceed? 

[WelshTerrier]

Good Day

That is great news. Thank you for updating & sharing this with the community.

Did you by chance reboot your modem by doing a complete power off, waiting 30 seconds and power it back on? Clear your cache, cookies & history in your web browser?

An old rule of mine that I carry around with me each and every day. Keep it simple! When in doubt & nothing else works & you have exhausted all other avenues, just try one of the 3-Rs: Refresh, Restart or Reboot.......

Take care.

[JulienO]

Calling Bell has helped. They've assigned me a new IP address and told me to factory reset the modem. With the new IP address I can access the problematic websites without a timeout.

[WelshTerrier]

Good Day @JulienO 

Thank you for updating & sharing this with the community. Glad to see everything is now working & you are able  to access the specific problem sites.

Rebooting a Bell modem often changes the IP address. If this does not change your IP address, you can fully power your modem completely off, by unplugging it from the power source, waiting 30 seconds, then plugging it back in.

A Bell modem reset returns the modem to its original factory settings, erasing all personalized settings, and is typically performed when the modem isn't working correctly.

Take care.