Can't get into email on desktop

Trouble
Contributor

THis is the message that happens too many times!:

This site can’t be reached

webmail.bell.net unexpectedly closed the connection.

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1 helpful reply

Accepted Solutions

BellPatricia
Moderator

Good afternoon @Trouble,

Welcome to the Bell Community, and thank you for reaching out.

We wanted to check in and see if you are still having trouble accessing Bell Webmail.

If you are, can you share which browser you're using?

To help resolve we recommend trying a different browser. And, if the issue still persists please clear cookies/caches, then reboot your equipment and test again.

Keep the Community posted.

- Patricia

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3 REPLIES 3

BellPatricia
Moderator

Good afternoon @Trouble,

Welcome to the Bell Community, and thank you for reaching out.

We wanted to check in and see if you are still having trouble accessing Bell Webmail.

If you are, can you share which browser you're using?

To help resolve we recommend trying a different browser. And, if the issue still persists please clear cookies/caches, then reboot your equipment and test again.

Keep the Community posted.

- Patricia

I use Chrome. I tried Safari.

Yesterday morning I tried and finally, finally got in Chrome. Today same old message as above. When I have gotten in and delete or move an email, it says unexpected error.

I give up.

Good afternoon @Trouble,

Thank you for your reply.

As suggested above, were you able to clear the cookies/cache on your device? Once you clear cookies & caches ensure you close all tabs and browsers before testing.

Let us know how everything is going.

- Patricia