Missing wifi connections

Tedster209
Contributor II

I was recently connected to FIBE.  My desktop used to be connected to the modem with a cable.  Prior to that I had to use an amplifier as the modem was in the next room.  Streaming was not good so I used the cable.  If I wanted to see my Bell connection I would also see everyone else's nearby.  Now I only see "Network connected"  Nothing else.  Going to settings to see nearby connections does not change anything.  My laptop and smartphone see all connection points.  Furthermore I cannot disconnect the connection on the desktop.  I have reported this to Bell 3 times and they say they will escalate the problem... nothing happens.  They sent two technicians who told me they were not trained for this.  Any suggestions?

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17 REPLIES 17

Okay, I guess that is it.  Thanks everyone.

WelshTerrier
Community All-Star
Community All-Star

If you unplug your desktop Ethernet cable & setup a wireless connection you will once again see all available connections.  Now plug your ethernet cable back in to your computer & select. This will disable your wireless connection. You will now be able to see all connection options available to you. If you go to your Network Settings > Change adapter settings > You should see the Ethernet connected & the Wi-Fi disconnected.

This is a windows feature that allows the user to use a portable computer to move back & forth from wireless to a wired network. It serves little purpose on a stationary desktop PC unless your preference is wireless over a wired connection & you have plans on moving it around to a location that is not wired.

Enjoy.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

When I had two separate providers during COVID I would switch my desktop from slower wireless (DSL) to higher speed wired, depending on my use. It worked just fine as you describe. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.