Good Day & Welcome to the Bell Community Forum.
Which modem do you have? Are you on fibre or copper? Any loose cables or connectors? Unplug your modem from the power source. Wait a 20 seconds & plug it back in. You should have a number of flashing white lights that will become permanent.
Did you by chance do a modem Reset to factory default?
Your user ID and password are automatically assigned to you when you sign up for Bell Internet service. Your user ID begins with "b1" (e.g. “b1xxxxxx”).
You'll find your Bell Internet user ID in your welcome kit and on your bill, as well as in the settings on your modem configuration page. See your modem’s setup instructions for more on accessing these settings.
Lost or forgotten your password
You can reset your Bell Internet password if you’ve forgotten it. You will need your user ID and some billing information to use this online reset tool.
If you still cannot log in to Bell Internet, please call Bell Internet tech Support at:1 866 310-BELL (2355) for further assistance.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
