My e-mails are being sent but are not not being received.

644
Contributor II

My sent Sympatico e-mails are being blocked. I receive the folliwing Delivery Notification Message:
SMTP protocol diagnostic: 550 5.7.1 Service unavailable, Client host [209.71.212.44] blocked using Spamhaus. To request removal from this list see (AS3130). [Name=Protocol Filter Agent][AGT=PFA][MxId=11BA355B93E7C318] [DS1PEPF0001709B.namprd05.prod.outlook.com 2024-12-18T14:34:09.606Z 08DD1AADD10A3932]
This block of my Sympatico e-mails can only be unblocked by my Internet Service Provider (ISP). This would be Bell. I have contacted the Bell Technical Support team but I have not received an answer to this issue.

0 4 497
1 helpful reply

Accepted Solutions

644
Contributor II

The issue has now been fixed.

View reply in original post

4 REPLIES 4

Vanadiel
Community All-Star
Community All-Star

There's a problem since yesterday with Microsoft blocking accounts. Had the same thing yesterday to a live.ca account.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

Yes. Sympatico credentials are still connected to Microsoft in some cases. Bell used to use Microsoft as their e-mail provider. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

644
Contributor II

The issue has now been fixed.

WelshTerrier
Community All-Star
Community All-Star

Good Day.

That is great news. Thank you for updating the community.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.