Port / protocol blocking on user request

[ALM]

Hello Is it possible for bell to block permanently a protocol / port on costumers request ? 

Thanks 

[dks]

To the best of my knowledge, no. Bell does not customize internet services for residential customers. 

[ALM]

@dks thank you for the answer. I will attempt to see with other solutions. Right now I am considering Ubiquity family products. However I saw on another forum that it is not possible to turn off Bell HHxxxx's WiFi. Is that correct?

[Vanadiel · Accepted solution]

Depends on the home hub version. I use a HH3000 and removed the GPON module and plugged it directly in my UDM Pro SE.

It completely bypasses the modem and I actually put it back in the box since I don't need it.

The HH4000 and higher does not have a removable GPON Module. Things are more complicated to bypass those. Not impossible, but I would not recommend it as it's not plug and play. 

[dks]

I can’t comment further as that is beyond the scope this forum. 

[ALM]

Thank you. Unfortunately I have the HH4000 and limited knowledge. I will keep looking for a hassle-free solution.

But I think this will be a good service Bell can offer. Some customers including myself are willing to pay for it because when you have teenagers, sleepovers, gatherings, you want to block some Port/Protocol you believe are being abused.

I hope this kind of service will be available in the near future.

[dks]

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@ALM wrote:

@dks thank you for the answer. I will attempt to see with other solutions. Right now I am considering Ubiquity family products. However I saw on another forum that it is not possible to turn off Bell HHxxxx's WiFi. Is that correct?

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You are correct. WiFi can not be turned completely off in Bell modems, even if you turn the setting "Whole Home Wi-Fi" in the Manage my WiFi menu off. There are several dedicated WiFi channels in the modem, intended for Fibe TV, which remain on and broadcasting.