@LeRon wrote:
Good day community
I changed to a gigahub modem today and the Homepods can't play music from my iphone via airplay as it says it is unsupported. Can we turn on P2P on the gigahub? If so, how? I tried enabling DLNA without avail. I'm not familiar enough to start messing with the settings...
Any help?
Thank you for your question. The error message you are receiving appears to be related to the Apple system itself. Apple has a number of troubleshooting steps outlined in their support documentation if you receive that specific message or similar messages, which you can find here. https://support.apple.com/en-ca/HT208490
The suggestions are,
Make sure your Apple devices are all updated to the latest software.
If you get a Wi-Fi alert during setup, use your iPhone or iPad to forget your Wi-Fi network, reconnect to the network, and try setting up HomePod or HomePod mini again.
If you get a Wi-Fi alert about 6 GHz during setup, make sure that all routers on your network use the same name for every band (2.4 GHz, 5 GHz, or 6 GHz) that they support.
For suggestion #3, you can log into your modem to and under Manage My WiFi, make sure that Whole Home Wi-Fi is set to On. This ensures that there is only one network and your devices will select the best WiFi connection for their location.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
