Timeout error on Bell Wi-Fi app

[FadiMargarita]

Before the changes were made in the Wifi Bell app, some devices were blocked for internet. And now when transfered to the new app. I cannot give access because it indicates that they do and in reality the devices don't have access to the internet. 

I need help to give access to all devices.

Thank you

[WelshTerrier · Accepted solution]

Uninstall the app. Do a power off of your device. Reboot your modem. Once your modem is fulling up and running, Login to your modem, 192.168.2.1 from a web browser. (You will need your modem password.) Verify all of your devices are connected in My devices. If everything is copacetic, close your browser. If a device is not connected, power it off & reconnect.

Once  all of your devices are up & working, you can reinstall the Bell Wi-Fi app. Check your app settings, etc.

Please update the Bell Community Forum if you need further assistance.