Unable to log onto games. Multiple devices

Kamsworld
Contributor

Hello.

I have bell fibe 1.5 gbs with the giga hub 2.0 and I am unable to log into several different  games when on wifi with three different  devices.   2 laptops and a cell pho e. (Wuthering  waves, where the winds are, warframe)) 

These games work via mobile data  so it's not the log in information.  

 

I have rebooted the modem. I have checked  the wifi connection  itself (rated excellent via diagnostic app)

UPNP IS ON to my knowledge 

Any suggestions  before I phone bell?

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2 helpful replies

Accepted Solutions

Vanadiel
Community All-Star
Community All-Star

Additionally to the above, I just noticed this was posted on a Tuesday.

Valve does Steam maintenance every Tuesday, causing their services to be disrupted during the day. It's very common to have issues that can last several minutes on a Tuesday, but they always resolve themselves quickly and they normally never occur on any other day.

You could have experienced Valve Tuesday effects.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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It is working now. I did turn off ipv6 so that might have done it.

I had the same login issue on a mobile device that didn't involve  stream.. so I hope it's ok

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Vanadiel
Community All-Star
Community All-Star

If I am not mistaken they are on Steam.

Can you log into Steam itself, but not the game?

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Vanadiel
Community All-Star
Community All-Star

Additionally to the above, I just noticed this was posted on a Tuesday.

Valve does Steam maintenance every Tuesday, causing their services to be disrupted during the day. It's very common to have issues that can last several minutes on a Tuesday, but they always resolve themselves quickly and they normally never occur on any other day.

You could have experienced Valve Tuesday effects.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

It is working now. I did turn off ipv6 so that might have done it.

I had the same login issue on a mobile device that didn't involve  stream.. so I hope it's ok