Can I suspend my mobile plan and keep my number?

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Tiko
Contributor

‎08-09-2023 01:41 PM

Hello,

I know I can go to another carrier to buy a mobile plan and they can deal with Bell cancellation. 

 

But can I call Bell and cancel my account and keep my number for a month or so before vuying another plan?

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WelshTerrier
Community All-Star
Community All-Star

‎08-09-2023 03:47 PM

You can suspend your service. There is a charge. If you cancel your service, you can not keep your number. If your service is active then there is no problem.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎08-09-2023 03:47 PM

You can suspend your service. There is a charge. If you cancel your service, you can not keep your number. If your service is active then there is no problem.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.