Coverage in Ancaster

[Waseemabed]

I have no coverage in my home in Ancaster area and I opened many tickets but until now no any action please your support to fix this problem or what i can do 

[BellAntgio · Accepted solution]

Hey there @Waseemabed , 

Welcome to the Community and thanks for your post. 

We're glad to hear that you spoke with our technical support team and have opened tickets on the matter. In the instance that you're in a problematic area, these kind of verifications can take some time to be reviewed and repaired (if there is an issue with the area).

Another thing to consider, is that we can't guarantee service within a home, building, underground parking garages and other likewise places.

Fell free to check out our Mobility How To's for tips and tricks. 
Let the Community know if you have more questions.

[Waseemabed]

I lived here from 2 years and and there is no coverage at all in my home and its so bad coverage outside not just in home 

[Bobmom]

I’m literally across the street from the cell tower and getting 3G service. It’s time Bell upgraded this tower. 

 

[BellKris · Accepted solution]

Hi there, @Bobmom. Welcome to the Bell Community.

For the Community to be better able to assist you, could you please provide further details as to the issues you're experiencing?

Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc. 

• Have you tried changing the network settings in your phone?
• Do you know of anyone else in the area having similar issues?
• Have you tried using Wi-Fi calling where available?
• What troubleshooting steps have you done so far?
• Have you gotten in touch with our technical support team to open a ticket?

You may also find our How To article Troubleshooting voice calls on your Bell Mobility phone helpful. We'd also recommend checking out our How To article on Troubleshooting data connectivity on your Bell Mobility phone

Looking forward to hearing back from you.

[Waseemabed]

I have no coverage at all in my home and i have so bad coverage outside my home if i want to make calls i have to go like 50 meters to make a call and the problem in internet and calls If I'm inside the house, I'm out of any contact with the outside world and outside so bad coverage and I live in Ancaster and do not live in very remote areas and i open many tickets all of them said to me we will come to fix it but no one comes and no any action to solve the problem 

[Bobmom]

 Not sure if this thread had anything to do with this but I noticed bell crews working on this tower and now I have 5G+ service. Just wish it was a stronger signal. 

[Bobmom]

Lol the screen shot shows full signal. I do have constant two bars and occasionally one bar. 
ty

[Stoperman]

I live in Dartmouth, NS. I lose 5G and LTE coverage when I'm in my apartment building (including my apartment itself) and at some other spots along my street. I have a max of 1 bar at any given time. There are at least 3-4 towers around me on different buildings within a couple of kilometers at most. I have switched SIM cards, tried different phones, and adjusted settings on my phones, but no luck. I use call over wifi, but that is not an ideal solution, especially during hurricane season and during winter power outages. Any suggestions on other options to try would be really appreciated.