Global 365 Travel Pass vs Roam Better priority

[Gvra]

I am currently enrolled in Roam Better, on my upcoming trip next month, i am also keen on buying this Global 365 Pass. My question is which one will take precedence if they are both functional on my Int’t destination? Will i still get charged $16 daily even if i had the Global 365 pass?

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

You will not be charged the $16.00 / day international roaming fee if you have the Global 365-day Travel Pass.

The Global 365-day Travel Pass, valid in Roam Better destinations, provides you with unlimited talk and text to Canada and within your destination, plus access to your data while roaming. The pass is immediately activated once you add it to your account, and it expires 365 days later at 11:59 p.m. (ET).

The pass is a non-refundable, prepaid pass and you won't be billed any daily roaming charges when travelling. 

Travel Passes will take priority over Roam Better if you activate it while already enrolled in a Roam Better daily plan.

Take care.

[Gvra]

Thank you for the helpful response 

[Nak]

I am planning to travel several weeks at a time. Is there a limit to the usage?  Ex. Use it for 14 days in Japan then it is blocked and regular Roam Like Home kicks in until you return to Canada. If so, what is the consecutive day limit?  How does that day limit reset?  Thank you 

[BellKris · Accepted solution]

Good morning, @Nak. Welcome to the Bell Community, and thanks for reaching out.

There is no consecutive day limit in regards to the Global 365 Travel Pass; it will function as intended for that period of 1 year and will take precedent over Roam Better. The only caveat would be for countries (such as Somalia and Syria at the time of this post) that roaming is not supported, or while on a flight or a cruise ship. In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Let us know if you have any further questions. Best wishes.

[AstaV]

About my new Global 365 Pass: Confirming that there are no extra charges for local friends in Canada who normally call or text us on our usual Bell number? Sam ad if we were still at home?

[WelshTerrier]

Good Day.

The Bell Global 365-day Travel Pass is a prepaid, non-refundable pass that provides unlimited talk and text to Canada and within your destination, plus data usage for 365 days in countries not covered by the Roam Better daily plan. It activates immediately upon purchase and is a cost-effective way to manage roaming charges for extended travel in less common international destinations.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship. In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

To answer your question in terms of: "are no extra charges for local friends in Canada who normally call or text us on our usual Bell number?" The simple answer is no. Calling you while you are outside of Canda will not incur any additional charges. When you are away, the charges your friends are paying today, would be no different than any of the charges they would be billed when calling you when you are at home.

I do not have access to your friends plans & carrier details. I can only answer your question based on what I do know. I cannot speculate on what is included in their mobility plan coverage.

if they can call you today with no charges. This will not change with the Global 365 Pass.

Take care.

[AstaV]

Thank you very much! Yes, that answered my question. Asta

[WelshTerrier]

Good Day.

@AstaV Thank you very much for your feedback. More than glad to have been of assistance to you.

Enjoy your trip.

Take care.

[Sigli]

what if I visit  3 countries ( eligible countries   ), is this covered by the  new  365 plan Or will i be charged  one plan for each country i visit  in my travel. 

[WelshTerrier]

Good Day.

The Bell Global 365-day Travel Pass is a one-time charge and can be used in all eligible countries. You are not charged an additional fee for visiting other eligible countries during the 365-day.

It is a prepaid, non-refundable pass that provides unlimited talk and text to Canada and within your destination, plus data usage for 365 days in countries not covered by the Roam Better daily plan. It activates immediately upon purchase and is a cost-effective way to manage roaming charges for extended travel in less common international destinations.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Take care.

[GDD57]

I am eligible and want to sign up for this plan but when I start the process, it asks me for my "destination".  Does it mean that it will apply only to one country?  I will be visiting many countries.  I want to make sure that this will work everywhere I go.  Why does it ask for my "destination"?

[Quacker]

Where can I find the exact location of the "200+ destinations"  offered in the plan . I am intertested in the Carribean locations other that Puerto Rico

[dks]

Thanks for your question. The full list of Bell Mobility destinations can be found here. 

[WelshTerrier]

Good Day & Welcome.

You can use your Bell device in over 230 destinations worldwide with the Bell Global 365-day Travel Pass. It can be used in all countries that have access to Bell's Roam Better. To view the available countries, make a selection below to see travel add-ons and rates for your destination, as well as network and coverage information.

Simply open the weblink that I have included. View the coverage map and enter the locations in the Caribbean that you are interested in travelling to with the Bell Global 365-day Travel Pass.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

How do I use my mobile phone outside Canada and how much will it cost? Bell | Support

Take care.