IPhone 14 PRO is over heating while it’s in the charger or when I'm playing a game on it and the battery runs out fast

Vannessa420
Contributor

Over heats battery doesn’t hold charge and get to hot when it’s charging 

0 2 760
1 helpful reply

Accepted Solutions

I have included the following excerpts from the Apple support site that explain common causes for overheating & what you might want to do to prevent this from occurring.

You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device.

If your iPhone battery is draining quickly and the phone is constantly heating up, there are a few things you can do to try and resolve the issue:

  • Check for software updates: Make sure your iPhone is running the latest version of iOS. Apple often releases software updates that include bug fixes and performance improvements
  • Check for apps that are using too much battery: Go to Settings > Battery to see which apps are using the most battery. If you see any apps that are using a lot of battery in the background, you can try disabling their background activity or uninstalling them if you don't use them frequently.
  • Turn off unnecessary features: Turn off features such as Wi-Fi, Bluetooth, and Location Services when you are not using them. These features can drain your battery quickly, especially if they are constantly searching for a signal.
  • Use low power mode: When your battery is low, you can turn on Low Power Mode to conserve battery life. Go to Settings > Battery > Low Power Mode to turn it on.
  • Reset your iPhone: If none of the above steps work, you can try resetting your iPhone to its factory settings. Make sure you back up your data before resetting your device. Go to Settings > General > Reset > Erase All Content and Settings to reset your iPhone.

Avoid these conditions and activities because they might change the performance of your device:

  • Leaving your device in a car on a hot day.
  • Leaving your device in direct sunlight for an extended period of time.
  • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

I have also included the following web link from Apple support:

If your iPhone or iPad gets too hot or too cold - Apple Support (CA)

 
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

2 REPLIES 2

Vannessa420
Contributor

It’s also starting to bend

I have included the following excerpts from the Apple support site that explain common causes for overheating & what you might want to do to prevent this from occurring.

You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device.

If your iPhone battery is draining quickly and the phone is constantly heating up, there are a few things you can do to try and resolve the issue:

  • Check for software updates: Make sure your iPhone is running the latest version of iOS. Apple often releases software updates that include bug fixes and performance improvements
  • Check for apps that are using too much battery: Go to Settings > Battery to see which apps are using the most battery. If you see any apps that are using a lot of battery in the background, you can try disabling their background activity or uninstalling them if you don't use them frequently.
  • Turn off unnecessary features: Turn off features such as Wi-Fi, Bluetooth, and Location Services when you are not using them. These features can drain your battery quickly, especially if they are constantly searching for a signal.
  • Use low power mode: When your battery is low, you can turn on Low Power Mode to conserve battery life. Go to Settings > Battery > Low Power Mode to turn it on.
  • Reset your iPhone: If none of the above steps work, you can try resetting your iPhone to its factory settings. Make sure you back up your data before resetting your device. Go to Settings > General > Reset > Erase All Content and Settings to reset your iPhone.

Avoid these conditions and activities because they might change the performance of your device:

  • Leaving your device in a car on a hot day.
  • Leaving your device in direct sunlight for an extended period of time.
  • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

I have also included the following web link from Apple support:

If your iPhone or iPad gets too hot or too cold - Apple Support (CA)

 
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.