MyBell app won't run on my Lenovo tablet

Bellybutton
Contributor

I have just purchased a Lenovo tablet. It’s running android 14 OS. MyBell app won’t run on this tablet. Yet Bell Fibe TV does. 
Anybody got a solution?

 

 

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2 helpful replies

Accepted Solutions

Vanadiel
Community All-Star
Community All-Star

It's designed for phones, not tablets. I run it fine on Android 15 on a phone.

If you look in the Google App Store it will show if it's compatible with your device or not.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Good Day.

Which Lenova tablet did you purchase? Have you checked that your device OS & apps are up to date? Is the app even available for you to download from the app store? If so, have you removed the app, reinstalled it & rebooted your tablet? Have you checked out the app requirements for your tablet? You may also need to contact Lenova support for further direction.

If your device is not compatible with the MyBell app, there is another alternative that will allow you to access all of the features & benefits of the MyBell app.

You can access your MyBell account using any web browser that is available on your tablet.

  1. Open up any web browser.
  2. Enter the following website information: Log in to MyBell
  3. Enter your MyBell: Username
  4. Enter your MyBell : Password
  5. Select: Log in

Thank you for posting your question. Let us know if you require any further assistance.

Take care. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

2 REPLIES 2

Vanadiel
Community All-Star
Community All-Star

It's designed for phones, not tablets. I run it fine on Android 15 on a phone.

If you look in the Google App Store it will show if it's compatible with your device or not.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day.

Which Lenova tablet did you purchase? Have you checked that your device OS & apps are up to date? Is the app even available for you to download from the app store? If so, have you removed the app, reinstalled it & rebooted your tablet? Have you checked out the app requirements for your tablet? You may also need to contact Lenova support for further direction.

If your device is not compatible with the MyBell app, there is another alternative that will allow you to access all of the features & benefits of the MyBell app.

You can access your MyBell account using any web browser that is available on your tablet.

  1. Open up any web browser.
  2. Enter the following website information: Log in to MyBell
  3. Enter your MyBell: Username
  4. Enter your MyBell : Password
  5. Select: Log in

Thank you for posting your question. Let us know if you require any further assistance.

Take care. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.