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Hi there, @NanaimoUser. Welcome to the Bell Community.
For the Community to be better able to assist you, could you please provide further details as to the issues you're experiencing?
Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Is it only your calls being impacted? What about your text messages and/or data usage?
- Could you clarify as to "out of the house"? Is this as far as your front yard, down the road, or further?
- Do you know of anyone else in the are having similar issues?
- For at home, have you tried using Wi-Fi calling
where available? - What troubleshooting steps have you done so far?
- Have you got in touch with our technical support team to open a ticket?
You may also find our How To article Troubleshooting voice calls on your Bell Mobility phone helpful.
Looking forward to hearing back from you.
Hi there, @NanaimoUser. Welcome to the Bell Community.
For the Community to be better able to assist you, could you please provide further details as to the issues you're experiencing?
Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Is it only your calls being impacted? What about your text messages and/or data usage?
- Could you clarify as to "out of the house"? Is this as far as your front yard, down the road, or further?
- Do you know of anyone else in the are having similar issues?
- For at home, have you tried using Wi-Fi calling where available?
- What troubleshooting steps have you done so far?
- Have you got in touch with our technical support team to open a ticket?
You may also find our How To article Troubleshooting voice calls on your Bell Mobility phone helpful.
Looking forward to hearing back from you.
