Hello,
I bought it from a Bell franchise store. I was given a 17 dollar data plan of 10 Gb, back to school special, in late August 2021. I did buy it because I was happy with an S8 ( still works), but unable to be updated. I did want 5G, expecting expansion of the network, which did not really happen, we still have one tower , 3blocks from the house, yet no 5G signal.
We do have a larger town, near by, which did expand a bit. Calgary downtown is pretty good, no idea if it's 5G+, as it did not display that icon on the S21. The tower map claims it does exist, again unverified.
My phone is near new as it's been through 2 otter box covers. I paid the phone out, then switched to Koodo (cheaper plan), then Bell called and offer a good BYOP and I took it.
UI 6.1 is doing AI search by circling images, so people saying it doesn't work, are wrong 100%.
The biggest problem is network of 5G towers, Telus/Bell is severely under developed in Alberta. Koodo is really bad on the towers which Telus uses, donot go to Virgin or Koodo for 5G, the towers relegate customers to the bottom of the request stack.
I did work for Nortel for a year, then got a job in San Jose in tech sector (chip equipment). We supplied Samsung and they probably exist because of that company.
I don't think buying from Samsung will guarentee a network access, how would they know about our towers bands? Why not just supply your Canadian vendors with their current band channels, plus proposed bands. The CRTC has bandwidth auctions, which are public knowledge in Canada and probably the world.
Good luck.
BG
BG esq.
- review the questions that have been asked of other users and the troubleshooting tips and advice, and provide further details in-thread at your earliest convenience. 
