SIM card delivery

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Kristin
Contributor

‎06-30-2023 12:02 AM

My SIM card was not delivered as my place of address is in a new build and there are not currently house numbers installed. Could you please arrange to have my package held at Purolator for me to pick up?

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WelshTerrier
Community All-Star
Community All-Star

‎06-30-2023 06:57 AM

I will assume you ordered your replacement SIM card online from Bell Mobility & that you received a notification regarding its delivery date & the carrier being Purolator. I will assume, that you provided Bell Mobility with a delivery address.

Purolator will attempt to deliver this & contact you. Failing this, a notice of delivery will be left advising where the shipment is being held for pickup. Your shipment will be held by Purolator at a shipping location for a maximum of 5 business days. For alternate arrangements, you will need to contact them on Chat or by calling them. If it it is undeliverable, the package is returned to the sender, in this case, Bell Mobility.

I would suggest you contact Purolator ASAP & provide them with your delivery information & alternate pickup arrangements. Their contact number is: 1 888 SHIP-123

To reach Bell Mobility, you can call: 1 888 906-7672

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎06-30-2023 06:57 AM

I will assume you ordered your replacement SIM card online from Bell Mobility & that you received a notification regarding its delivery date & the carrier being Purolator. I will assume, that you provided Bell Mobility with a delivery address.

Purolator will attempt to deliver this & contact you. Failing this, a notice of delivery will be left advising where the shipment is being held for pickup. Your shipment will be held by Purolator at a shipping location for a maximum of 5 business days. For alternate arrangements, you will need to contact them on Chat or by calling them. If it it is undeliverable, the package is returned to the sender, in this case, Bell Mobility.

I would suggest you contact Purolator ASAP & provide them with your delivery information & alternate pickup arrangements. Their contact number is: 1 888 SHIP-123

To reach Bell Mobility, you can call: 1 888 906-7672

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.