Samsung S23 turning green

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Cal2
Contributor

‎02-06-2024 05:18 PM - last edited on ‎02-07-2024 08:43 AM by

I have a Samsung 23 and it's been giving me problems and I got it sent away before costing me 300 but now it's doing it again! It turns high colors then goes back normal n bang it comes again! Can anyone help me with this I would gladly appreciate it and I don't want to have it fixed again for 300

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dks
Community All-Star
Community All-Star

‎02-07-2024 06:43 AM

According to Samsung, a green screen is normal for that device. However, they do list a number of steps you can take if this is an issue. It is related to the type of screen in the phone. If you have not tried them, some steps for resolution can be found here. 

https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen/ 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

‎02-07-2024 06:43 AM

According to Samsung, a green screen is normal for that device. However, they do list a number of steps you can take if this is an issue. It is related to the type of screen in the phone. If you have not tried them, some steps for resolution can be found here. 

https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen/ 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.