Sms retention

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wykydwyrm
Contributor

‎12-30-2023 11:12 AM

Hi, I have a friend who will often turn off their phone for long periods of time (ie. weeks or more) and also has message receipts disabled. Both my friend and myself are on bell mobility. I was wondering how long do my messages exist before they become undeliverable.

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WelshTerrier
Community All-Star
Community All-Star

‎12-30-2023 01:40 PM

If a messages can not be delivered when sent for any number of reasons, Bell Mobility does not maintain a storage system for later SMS text delivery.

You can try calling your friend & leaving a voicemail or sending an email? If your friend blocks you, then that is whole other different story.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎12-30-2023 01:40 PM

If a messages can not be delivered when sent for any number of reasons, Bell Mobility does not maintain a storage system for later SMS text delivery.

You can try calling your friend & leaving a voicemail or sending an email? If your friend blocks you, then that is whole other different story.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.