Unwanted voice mail

Philraj
Contributor

I keep getting a blank voicemail from a telephone number which I have blocked.  How can I stop this from happening, it happens several times a day every day.

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1 helpful reply

Accepted Solutions

BellAntgio
Moderator

Hey there @Philraj

Welcome to the community and thanks for your post. 

That would depend on your phones settings. Bell as a phone provider does not have the ability to limit or stop a caller from calling you and/or leaving you a voicemail. 

Check out your phones user guideOpens in a new tab or window to see if it is possible to reject not only calls, but messages as well.

Hope this helps and let the Community know if you have more questions.

 

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BellAntgio
Moderator

Hey there @Philraj

Welcome to the community and thanks for your post. 

That would depend on your phones settings. Bell as a phone provider does not have the ability to limit or stop a caller from calling you and/or leaving you a voicemail. 

Check out your phones user guideOpens in a new tab or window to see if it is possible to reject not only calls, but messages as well.

Hope this helps and let the Community know if you have more questions.

 

Sorry, but WHAT?  Does the voicemail not reside on Bell's systems? How can the phone's settings block a voicemail if it does not go through the phone?