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12-02-2023 07:57 AM
New Google Pixel 8 Pro
It doesn't transcribe until after my language preference updates.
I have set languages everywhere I can find ... on my phone, on google and bell
What language preference update is required for transcribe?
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12-05-2023 02:57 PM
Hi there, @GypsyPro. Welcome to the Bell Community, and thank you for your post.
Firstly, could you clarify as to how you're making use of this voicemail transcription feature? Is this an accessibility feature specifically, or one that is enabled through your phone's settings?
If the former, take a look at this Google Support page on How to use and set up accessibility shortcuts
If the latter, double check in your settings that you have the correct option enabled. You can do so with these steps:
- Select your Phone app
- Select the Menu icon (three dots), then Settings
- Select Voicemail, then select the Voicemail transcription switch to enable or disable voicemail transcriptions.
If the issue persists after this, could you please share a screenshot of your language preference settings in your phone? Including what language you currently have it set to, and what languages are available as options.
Looking forward to hearing back from you.
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12-05-2023 02:57 PM
Hi there, @GypsyPro. Welcome to the Bell Community, and thank you for your post.
Firstly, could you clarify as to how you're making use of this voicemail transcription feature? Is this an accessibility feature specifically, or one that is enabled through your phone's settings?
If the former, take a look at this Google Support page on How to use and set up accessibility shortcuts
If the latter, double check in your settings that you have the correct option enabled. You can do so with these steps:
- Select your Phone app
- Select the Menu icon (three dots), then Settings
- Select Voicemail, then select the Voicemail transcription switch to enable or disable voicemail transcriptions.
If the issue persists after this, could you please share a screenshot of your language preference settings in your phone? Including what language you currently have it set to, and what languages are available as options.
Looking forward to hearing back from you.
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